HP Jetdirect 380x HP Wireless Print Server 380x - (English) Setup Guide - Page 47

Troubleshooting Problems - firmware upgrade

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5 Troubleshooting Problems This chapter contains diagnostics, symptoms, tips, and procedures to fix problems with the HP Jetdirect print server: z Diagnostic tools Use the following tools for general troubleshooting: „ Status lights (LEDs) „ Configuration page page 5-2 page 5-4 z Tips and problem symptoms „ Unable to communicate with wireless print server „ Weak or failing signal „ Unable to communicate after security configuration change „ Unable to print readable configuration page „ Different configured channel shown on configuration page „ Firmware upgrade disrupted page 5-7 page 5-9 page 5-7 page 5-4 page 5-7 page 5-10 z Procedures to fix problems „ Resetting the print server (cold reset) page 5-13 More extensive information on troubleshooting is in the HP Jetdirect Print Server Administrator's Guide for this model, on the HP Jetdirect CD-ROM provided with the print server. Troubleshooting Problems 5-1

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Troubleshooting Problems 5-1
5
Troubleshooting Problems
This chapter contains diagnostics, symptoms, tips, and procedures to fix problems with
the HP Jetdirect print server:
Diagnostic tools
Use the following tools for general troubleshooting:
Status lights (LEDs)
page 5-2
Configuration page
page 5-4
Tips and problem symptoms
Unable to communicate with wireless print server
page 5-7
Weak or failing signal
page 5-9
Unable to communicate after security configuration change
page 5-7
Unable to print readable configuration page
page 5-4
Different configured channel shown on configuration page
page 5-7
Firmware upgrade disrupted
page 5-10
Procedures to fix problems
Resetting the print server (cold reset)
page 5-13
More extensive information on troubleshooting is in the
HP Jetdirect Print Server
Administrator’s Guide
for this model
,
on the HP Jetdirect CD-ROM provided with the
print server.