HP Jetdirect 380x HP Wireless Print Server 380x - (English) Setup Guide - Page 54

After Initial Setup:, BSSID Basic Service Set Identifier, which distinguishes one wireless LAN

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z The print server is turned on and operating properly (print a configuration page). z The PC you are using is within range of the print server (see "Wireless Signal Weak or Failed" below on page 5-9). z There are fewer than six devices total on the ad hoc network (with SSID hpsetup). z There is no access point in the vicinity that is configured with SSID hpsetup. z (For Telnet or embedded Web server access) There are not multiple print servers that are being configured at the same time. If there are, turn all off except the one you want to configure. After Initial Setup: If you have successfully configured the wireless print server with a network connection to your network, but your network computers are unable to communicate with the printer (including a "ping" command), try the following: z Print a configuration page (see page 5-4) and verify all configuration settings for your network. Common errors include incorrect entries for the following items: „ Communication Mode (Ad Hoc or Infrastructure) „ Network Name (SSID), which is case-sensitive „ Authentication method „ Encryption level, encryption key entries, or the specified transmit key „ IP address „ BSSID (Basic Service Set Identifier), which distinguishes one wireless LAN from another even though they have the same SSID. z Verify that the printer is within range of the network. See page 5-9. z Have you performed a factory-default reset ("cold reset")? Whenever you do, you must repeat the initial setup. See chapters 3 and 4. 5-8 Troubleshooting Problems

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5-8 Troubleshooting Problems
The print server is turned on and operating properly (print a configuration page).
The PC you are using is within range of the print server (see “Wireless Signal Weak or
Failed” below on page 5-9).
There are fewer than six devices total on the
ad hoc
network (with SSID
hpsetup
).
There is no access point in the vicinity that is configured with SSID
hpsetup
.
(For Telnet or embedded Web server access) There are not multiple print servers that
are being configured at the same time. If there are, turn all off except the one you want
to configure.
After Initial Setup:
If you have successfully configured the wireless print server with a network connection to
your network, but your network computers are unable to communicate with the printer
(including a “ping” command), try the following:
Print a configuration page (see page 5-4) and verify all configuration settings for your
network. Common errors include incorrect entries for the following items:
Communication Mode (
Ad Hoc
or
Infrastructure
)
Network Name (SSID), which is case-sensitive
Authentication method
Encryption level, encryption key entries, or the specified transmit key
IP address
BSSID (Basic Service Set Identifier), which distinguishes one wireless LAN from
another even though they have the same SSID.
Verify that the printer is within range of the network. See page 5-9.
Have you performed a factory-default reset (“cold reset”)?
Whenever you do, you must repeat the initial setup. See chapters 3 and 4.