HP Jetdirect 380x HP Wireless Print Server 380x - (English) Setup Guide - Page 52

ASCII, PCL, PostScript, HP/GL-2, 6 Troubleshooting Problems

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4. You can check other printer languages (PDL) in case the print server is sending the page in a PDL that the printer does not support. If the PDL is not supported by the printer, the page will not print or will be unreadable if it does print. By default, the print server is configured to determine the appropriate printer language automatically. It is possible that the print server is not able to determine automatically which language it should use for your printer. You can cycle through the 4 printer languages using the following procedure: a. Press and hold the print server's test button . After about 3 seconds, the wireless/status light changes to amber. Continue to hold the button until wireless/status light is blinking green. Then release the button. b. Briefly press and release the test button again to request the configuration page in the next language. c. Verify that a readable page is printed. Repeat these steps up to four times if necessary to receive a configuration page you can read. If you still cannot read the page, refer to your printer documentation to find out which of the following 4 printer languages is supported by your printer: ASCII, PCL, PostScript, HP/GL-2 5. Try re-initializing the connection between the printer and the print server by cycling power on the print server. While the printer is switched on, unplug the power cable from the print server and then plug it back in. 5-6 Troubleshooting Problems

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5-6 Troubleshooting Problems
4.
You can check other printer languages (PDL) in case the print server is sending the
page in a PDL that the printer does not support. If the PDL is not supported by the
printer, the page will not print or will be unreadable if it does print.
By default, the print server is configured to determine the appropriate printer language
automatically. It is possible that the print server is not able to determine automatically
which language it should use for your printer.
You can cycle through the 4 printer languages using the following procedure:
a.
Press and hold the print server’s test button
After about 3 seconds, the wireless/status
light changes to amber.
Continue to hold the button until wireless/status
light is blinking green.
Then release the button.
b.
Briefly press and release the test button
again to request the configuration page
in the next language.
c.
Verify that a readable page is printed. Repeat these steps up to four times if necessary
to receive a configuration page you can read.
If you still cannot read the page, refer to your printer documentation to find out which
of the following 4 printer languages is supported by your printer:
ASCII, PCL, PostScript, HP/GL-2
5.
Try re-initializing the connection between the printer and the print server by cycling
power on the print server. While the printer is switched
on
, unplug the power cable
from the print server and then plug it back in.