HP Jetdirect 380x HP Wireless Print Server 380x - (English) Setup Guide - Page 86

Getting Warranty Service, Your authorized dealer, HP support for warranty service - print server j6061a

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Getting Warranty Service For your records, please retain your original proof of purchase. Record the product number and serial number. Your product number is on a label on the bottom of the print server, for example, "J6061A". The serial number is on the same label. Your authorized dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance. HP support for warranty service For warranty service on HP Jetdirect products, call HP support. See "HP Support by Phone" on page A-1 or visit http://www.hp.com/support/support_assistance. The HP support representative will help you with troubleshooting, and advise you on warranty service. When calling, please have the following information ready: z HP Jetdirect product you are calling about, for example, "J6061A". z Model number of the product, for example, "380X". z Serial number of the product. z Complete description of the problem. Service billing (out of warranty) When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only); prepare to supply shipping and billing addresses and payment information. Service outside the USA Contact your HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability, and instructions. D-4 Limited Global Warranty Statement and Service

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D-4 Limited Global Warranty Statement and Service
Getting Warranty Service
For your records, please retain your original proof of purchase. Record the product number
and serial number. Your product number is on a label on the bottom of the print server,
for example, “J6061A”. The serial number is on the same label.
Your authorized dealer
If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect
print server to you. Your HP Authorized Dealer will be familiar with your requirements
and can provide assistance.
HP support for warranty service
For warranty service on HP Jetdirect products, call HP support. See “HP Support by
Phone” on page A-1 or visit http://www.hp.com/support/support_assistance.
The HP support representative will help you with troubleshooting, and advise you
on warranty service. When calling, please have the following information ready:
HP Jetdirect product you are calling about, for example, “J6061A”.
Model number of the product, for example, “380X”.
Serial number of the product.
Complete description of the problem.
Service billing (out of warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a repair
cost. See your HP Authorized Dealer or your local HP Sales and Service Office represen-
tative. Or, you can call HP at (800) 227-8164 (USA only); prepare to supply shipping and
billing addresses and payment information.
Service outside the USA
Contact your HP Authorized Dealer or HP Sales and Service Office to obtain information
on prices, exchange unit availability, and instructions.