HP Jetdirect 380x HP Wireless Print Server 380x - (English) Setup Guide - Page 7

A. Getting Support and Service

HP Support by Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Getting Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

HP on the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

HP User Forums (USA only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Software, Driver, and Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

B. Technical Reference

Radio: Channel Frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

HP Jetdirect CD-ROM Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

HP Jetdirect Tools Summary

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

C. Specifications and Regulatory Statements

Networking Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Wireless Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Supported Network Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Environmental

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

Power Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

USB: Downstream Power Supplied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

Section	Page
Introduction	9
What’s in the Box	9
For the Details...	10
What You Need to Supply	11
Wireless LAN Terms and Concepts	12
Access Point	12
Ad Hoc (Peer-to-Peer) Mode	13
Authentication	14
Channels	15
Infrastructure Mode	16
Service Set Identifiers (SSID)	16
Signal Range	17
Network Printing Terms and Concepts	19
Client-Server Printing	19
Peer-to-Peer (Direct Mode) Printing	20
Network Protocols	20
Network Address	21
Hardware Address	21
If You Need Help...	22
Installing the Print Server Hardware	23
Steps to Install the Hardware	23
Making a Wireless Network Connection	29
Before You Begin...	29
Factory-Default Wireless Settings	30
Using a Microsoft Windows Wireless PC	31
Using an Apple Macintosh Wireless Computer	35
Optional Wireless Connection Setup Methods	36
Installing the Printer on a Network System or Server	39
Before You Begin...	39
Microsoft or Novell NetWare Networks	41
Client-Server Networks	44
UNIX Networks	45
Apple Mac OS Networks	45
ToView Documents on the CDROM	46
Troubleshooting Problems	47
Status Light (LED) Indications	48
Wireless/Status Light	48
USB Light	49
Configuration (Test) Page	50
If the Configuration Page Does Not Print, orisUnreadable	50
Different Configured Channel Shown on Configuration Page	53
Unable to Communicate with the Wireless Print Server	53
During Initial Setup:	53
After Initial Setup:	54
Wireless Signal Weak or Failed	55
For these Symptoms:	55
Try these Actions:	55
Firmware Upgrade Failure	56
If Server-Based Authentication is Not Used	56
If Server-Based Authentication is Used	57
Resetting to Factory Defaults (“Cold Reset”)	59
Procedure	59
Getting Support and Service	61
HP Support by Phone	61
Getting Warranty Service	62
HP on the World Wide Web	63
HP User Forums (USA only)	63
Software, Driver, and Firmware Upgrades	63
Technical Reference	65
Radio: Channel Frequencies	65
HP Jetdirect CD-ROM Software	66
HP Jetdirect Tools Summary	67
Specifications and Regulatory Statements	69
Networking Specifications	69
Wireless Networking	69
Supported Network Protocols	70
Physical Specifications	71
Interfaces	71
Dimensions	71
Weight	71
Environmental	71
Electrical Specifications	72
Power Requirements	72
Power Modules	73
USB: Downstream Power Supplied	73
Electromagnetic Specifications	74
Electromagnetic Emissions	74
Wireless Telecommunications	74
Safety Statements	75
Regulatory Statements	76
USA: Federal Communications Commission (FCC)	76
FCC Notice: Class B Statement	76
Canada	77
Australia	77
Korea: EMI	77
Japan	78
VCCI Class B	78
ARIB STD-T66 Notice	78
China: Chinese Safety Statement	79
European Union	80
Declaration of Conformity	80
European Union Notice	80
Belgium	80
France	82
Netherlands	82
Italy	82
Limited Global Warranty Statement and Service	83
HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT	83
Local Warranty Statements	85
Australia and New Zealand	85
Getting Warranty Service	86
Your authorized dealer	86
HP support for warranty service	86
Service billing (out of warranty)	86

HP Jetdirect 380x HP Wireless Print Server 380x - (English) Setup Guide - Page 7

A. Getting Support and Service, B. Technical Reference, C. Specifications and Regulatory Statements - power supply

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