HP LH3000r HP Netserver LH 3/3r User Guide - Page 108
Obtaining HP Repair and Telephone Support
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Chapter 13 Service and Support 3. From the Configuration Assistant menu, select Custom. 4. From the Select NOS menu, select your network operating system, and the version, if necessary. 5. Select No when the Select NOS screen asks, "Would you like to use HP's automated mode of NOS installation?" 6. Configuration Advisor displays configuration advisories. Read them to see if any relate to your problem. You can also do the following: ◊ Save the configuration advisories to disk as ASCII file "advisor.txt" to print later, as described in Step 9. ◊ View the Tested Products List to verify that all accessories are compatible with your system. 7. Select Continue to display the Custom Configuration menu. 8. From the Custom Configuration menu, select Show NOS Installation Instructions. 9. Insert a flexible disk into the drive, and select Save to Disk. After the ASCII file has been written, remove the flexible disk from the drive. print it out later from a computer connected to a printer. 10. Select Exit, and then select Yes to exit and restart the system. 11. Print the HP Network Operating System Installation Instructions out from a computer connected to a printer. The NOS vendor's HP NOS installation instructions, the Network Operating System Installation Instructions, and this user guide contain troubleshooting sections. Please refer to them and to Configuration Advisor on the HP Navigator CD-ROM before telephoning for support. Obtaining HP Repair and Telephone Support Chapter 15, "Warranty and Software License" gives details of the hardware warranty--including which HP products are covered, travel limitations, charges for non-HP-caused service calls, etc. Please refer to Chapter 12, "Troubleshooting," for the steps to follow before calling for service. 100