HP LH3000r HP Netserver LH 3/3r User Guide - Page 134

What about HP Printers or HP External Storage Subsystems?

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Chapter 15 Warranty and Software License warranty, OR assumes the remaining warranty of the original NetServer in which it is installed, whichever is longer. Q: What are some examples of NetServer Hardware Accessories that would qualify? A: Accessories that are specifically designed to be used with NetServers, such as HP memory modules, HP disk drives, and HP processor upgrade kits, that are integrated into the system processor unit are some examples of accessories that qualify. Additionally, these accessories must be listed as products on HP's Corporate Price List. Q: What about HP Printers or HP External Storage Subsystems? A: Accessories or peripherals, external to the NetServer system processor unit, carry their own warranty. Check the documentation accompanying the product for additional information. Q: Will adding third-party memory or disk drives void the warranty? A: Adding third-party memory or disk drives does not void the warranty. However, there are some implications when you need technical support. For example, when the memory used may relate to the problem you are experiencing, you will be asked to remove the third-party memory to confirm the problem still exists before a service provider is dispatched. HP does not cover on-site visits caused by third-party products, whether internal or external to the NetServer system processor unit. Q: What is not covered by this limited warranty? A: The following are some examples of items that are not covered: ◊ Product purchased from anyone other than HP or an Authorized HP Reseller; ◊ Consumables such as batteries; ◊ Software products, except for HP-developed utility software; ◊ Routine cleaning, or normal cosmetic and mechanical wear; ◊ Damage from misuse, abuse, or neglect; ◊ Damage from use outside the product's usage or storage parameters; ◊ Damage from use of parts not manufactured or sold by HP; ◊ Damage from modification or incorporation into other products; 126

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Chapter 15
Warranty and Software License
126
warranty, OR assumes the remaining warranty of the original NetServer
in which it is installed, whichever is longer.
Q:
What are some examples of NetServer Hardware Accessories that would
qualify?
A:
Accessories that are specifically designed to be used with NetServers, such
as HP memory modules, HP disk drives, and HP processor upgrade kits,
that are integrated into the system processor unit are some examples of
accessories that qualify. Additionally, these accessories must be listed as
products on HP's Corporate Price List.
Q:
What about HP Printers or HP External Storage Subsystems?
A:
Accessories or peripherals, external to the NetServer system processor
unit, carry their own warranty. Check the documentation accompanying
the product for additional information.
Q:
Will adding third-party memory or disk drives void the warranty?
A:
Adding third-party memory or disk drives does not void the warranty.
However, there are some implications when you need technical support.
For example, when the memory used may relate to the problem you are
experiencing, you will be asked to remove the third-party memory to
confirm the problem still exists before a service provider is dispatched. HP
does not cover on-site visits caused by third-party products, whether
internal or external to the NetServer system processor unit.
Q:
What is not covered by this limited warranty?
A:
The following are some examples of items that are not covered:
◊
Product purchased from anyone other than HP or an Authorized HP
Reseller;
◊
Consumables such as batteries;
◊
Software products, except for HP-developed utility software;
◊
Routine cleaning, or normal cosmetic and mechanical wear;
◊
Damage from misuse, abuse, or neglect;
◊
Damage from use outside the product's usage or storage parameters;
◊
Damage from use of parts not manufactured or sold by HP;
◊
Damage from modification or incorporation into other products;