HP LH3000r HP Netserver LH 3/3r User Guide - Page 5

If the System Powers On, but Fails POST Power-On Self Test

Page 5 highlights

Contents Reserving Resources for ISA Non-Plug-and-Play Boards 76 Configuring an ISA Non-Plug-and-Play Board 77 11 HP Information Assistant 81 Overview 81 Using Information Assistant 81 Getting Help 81 Finding Information 81 Copying and Printing Information 82 Installing HP Information Assistant Software 83 Installing from the CD-ROM 83 12 Troubleshooting 85 Troubleshooting Tools 85 Common Installation Problems 86 Troubleshooting Sequence 86 If the System Does Not Power On 88 If the System Powers On, but Fails POST (Power-On Self Test 88 If the System Passes POST (Power-On Self Test) but Does Not Function 88 Error Messages 89 POST Error Codes 90 13 Service and Support 93 System Design, Integration, and Support 93 Information and Support When You Need It 93 HP Navigator Release History and Status Report 94 HP Navigator CD-ROM Subscription Service 95 HP Navigator CD-ROM 96 HP Information Assistant 96 HP TopTools 96 CompuServe Discussion Forum and Library 97 World Wide Web and Internet FTP 97 Automated Fax 98 Proactive Notification for HP NetServer Products 98 Telephone Support 99 Before Telephoning for Technical Support 99 Obtaining HP Repair and Telephone Support 100 Ordering HP Cables, Drive Trays, and Technical Publications 102 v

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Contents
v
Reserving Resources for ISA Non-Plug-and-Play Boards
........................
76
Configuring an ISA Non-Plug-and-Play Board
.........................................
77
11
HP Information Assistant
.........................................................................
81
Overview
...................................................................................................
81
Using Information Assistant
........................................................................
81
Getting Help
............................................................................................
81
Finding Information
.................................................................................
81
Copying and Printing Information
............................................................
82
Installing HP Information Assistant Software
..............................................
83
Installing from the CD-ROM
....................................................................
83
12
Troubleshooting
.......................................................................................
85
Troubleshooting Tools
................................................................................
85
Common Installation Problems
..................................................................
86
Troubleshooting Sequence
......................................................................
86
If the System Does Not Power On
...........................................................
88
If the System Powers On, but Fails POST (Power-On Self Test)
.............
88
If the System Passes POST (Power-On Self Test) but Does
Not Function
...........................................................................................
88
Error Messages
..........................................................................................
89
POST Error Codes
..................................................................................
90
13
Service and Support
................................................................................
93
System Design, Integration, and Support
...................................................
93
Information and Support When You Need It
...............................................
93
HP Navigator Release History and Status Report
.......................................
94
HP Navigator CD-ROM Subscription Service
.............................................
95
HP Navigator CD-ROM
..............................................................................
96
HP Information Assistant
............................................................................
96
HP TopTools
..............................................................................................
96
CompuServe Discussion Forum and Library
..............................................
97
World Wide Web and Internet FTP
............................................................
97
Automated Fax
..........................................................................................
98
Proactive Notification for HP NetServer Products
......................................
98
Telephone Support
.....................................................................................
99
Before Telephoning for Technical Support
..............................................
99
Obtaining HP Repair and Telephone Support
........................................
100
Ordering HP Cables, Drive Trays, and Technical Publications
.................
102