Factors that affect product performance
..........................................................................
101
Restore factory settings
....................................................................................................................
101
Interpret control-panel messages
.....................................................................................................
102
Control-panel messages
..................................................................................................
102
Jams
.................................................................................................................................................
106
Common causes of jams
.................................................................................................
106
Jam locations
...................................................................................................................
107
Clear jams
........................................................................................................................
107
Internal areas
..................................................................................................
107
Print-cartridge area and paper path
................................................
107
Duplex paper path (duplex models only)
........................................
109
Input trays
.......................................................................................................
112
Tray 1
.............................................................................................
112
Tray 2
.............................................................................................
113
Tray 3
.............................................................................................
115
Output bins
......................................................................................................
116
Solve print-quality problems
.............................................................................................................
118
Print-quality problems associated with paper
..................................................................
118
Print-quality problems associated with the environment
..................................................
118
Print-quality problems associated with jams
....................................................................
118
Image defect examples
....................................................................................................
119
Light print or faded
..........................................................................................
119
Toner specks
...................................................................................................
119
Dropouts
..........................................................................................................
119
Vertical lines
....................................................................................................
120
Gray background
.............................................................................................
120
Toner smear
....................................................................................................
120
Loose toner
.....................................................................................................
120
Vertical repetitive defects
................................................................................
121
Misformed characters
......................................................................................
121
Page skew
.......................................................................................................
121
Curl or wave
....................................................................................................
122
Wrinkles or creases
.........................................................................................
122
Toner scatter outline
.......................................................................................
122
Solve performance problems
...........................................................................................................
123
Solve connectivity problems
.............................................................................................................
124
Solve direct-connect problems
........................................................................................
124
Solve network problems
..................................................................................................
124
Solve common Windows problems
.................................................................................................
126
Solve common Macintosh problems
................................................................................................
127
Solve Linux problems
.......................................................................................................................
129
ENWW
vii