HP Pavilion a6000 Troubleshooting and Maintenance Guide - Page 22

Performance, Symptom, Possible solution, Windows Start Button, All Programs, Accessories, System Tools

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Power (continued) Symptom Computer will not turn on or start. (continued) Invalid system disk or Non-System disk or disk error message displays. Computer does not turn off when the On button is pressed. Computer shuts down automatically. Computer date and time display is incorrect. Possible solution Incompatible memory (RAM) may have been installed. Reinstall the old memory to return your computer to its original state. Refer to the Upgrading and Servicing Guide for instructions. Reseat the hard disk drive's data and power cables. See the Upgrading and Servicing Guide for instructions. When drive activity stops, remove the disk and press the spacebar. The computer should start up. Press and hold the On button until the computer turns off. The computer may be in an exceedingly hot environment. Let it cool down. Ensure computer air vents are not blocked and internal fan is running. Note that your computer may not have an internal fan. The real-time clock (RTC) battery may need to be replaced. Battery life is approximately seven years. Before replacing the battery, try resetting the date and time in your operating system by using the Control Panel. If the problem persists, replace the battery. See the Upgrading and Servicing Guide for instructions on replacing the battery. Performance Symptom Applications and files take longer to open or respond. Possible solution If you created multiple user accounts on your computer, make sure other users are not logged in. If there are multiple users logged in at one time, system resources must be shared among the multiple users. Run the Disk Cleanup program to delete unwanted files (including temporary Internet files, installed components and programs that you no longer use, and files in the Recycle Bin) from your hard disk drive: 1 Click the Windows Start Button, All Programs, Accessories, System Tools, and then click Disk Cleanup. 2 Select the drive on which you want to perform the cleanup. 3 Choose the files to delete by placing a check mark in the check box next to the file types listed. 4 Click OK, and then click Yes to permanently delete the files. 18 Troubleshooting and Maintenance Guide

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18
Troubleshooting and Maintenance Guide
Computer will not turn on
or start.
(
continued
)
Incompatible memory (RAM) may have been installed. Reinstall the old
memory to return your computer to its original state. Refer to the
Upgrading
and Servicing Guide
for instructions.
Reseat the hard disk drive’s data and power cables. See the
Upgrading and
Servicing Guide
for instructions.
Invalid system disk or
Non-System disk or disk error
message displays.
When drive activity stops, remove the disk and press the spacebar. The
computer should start up.
Computer does not turn off
when the On button is
pressed.
Press and hold the On button until the computer turns off.
Computer shuts down
automatically.
The computer may be in an exceedingly hot environment. Let it cool down.
Ensure computer air vents are not blocked and internal fan is running. Note
that your computer may not have an internal fan.
Computer date and time
display is incorrect.
The real-time clock (RTC) battery may need to be replaced. Battery life is
approximately seven years.
Before replacing the battery, try resetting the date and time in your operating
system by using the Control Panel. If the problem persists, replace the battery.
See the
Upgrading and Servicing Guide
for instructions on replacing the
battery.
Power
(
continued
)
Symptom
Possible solution
Performance
Symptom
Possible solution
Applications and files take
longer to open or respond.
If you created multiple user accounts on your computer, make sure other users
are not logged in. If there are multiple users logged in at one time, system
resources must be shared among the multiple users.
Run the Disk Cleanup program to delete unwanted files (including temporary
Internet files, installed components and programs that you no longer use, and
files in the Recycle Bin) from your hard disk drive:
1
Click the
Windows Start Button
,
All Programs
,
Accessories
,
System Tools
, and then click
Disk Cleanup
.
2
Select the drive on which you want to perform the cleanup.
3
Choose the files to delete by placing a check mark in the check box next to
the file types listed.
4
Click
OK
, and then click
Yes
to permanently delete the files.