HP Pavilion a6000 Troubleshooting and Maintenance Guide - Page 25

Repairing Software Problems Your computer uses the operating system and installed software programs during normal operation. If your computer works improperly or stops because of the software, you may be able to repair it. Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your hard disk drive. NOTE: It is important that you perform the computer repair methods in the order described in this document. Software Repair Overview This section lists the available methods to fix your computer if you are experiencing software problems. Detailed instructions about each method are in the sections that follow. You must perform the procedures in the order listed here. Restarting Your Computer Turning Off Your Computer Updating Drivers Microsoft System Restore Software Program and Hardware Driver Reinstallation System Recovery NOTE: If you are replacing a hard disk drive, you only have to run the System Recovery. Repairing Software Problems 21