8
Startup Guide
Troubleshooting and Maintenance
................................................................................
39
Troubleshooting Techniques
.......................................................................................
40
Display problems
...................................................................................................
40
Hard disk drive problems
......................................................................................
42
Keyboard, touch pad, and mouse problems
...........................................................
42
Performance problems
...........................................................................................
43
Power and battery problems
..................................................................................
44
Startup problems
....................................................................................................
45
Testing the Hardware
..................................................................................................
46
To run the e-DiagTools diagnostic tests
................................................................
46
Configuring Your Notebook
.......................................................................................
48
To run the BIOS configuration utility
....................................................................
48
Reinstalling and Updating Software
............................................................................
50
To recover the factory installation of your hard disk
.............................................
50
HP Service and Support
.................................................................................................
53
Getting Assistance for Your Notebook
.......................................................................
54
To get help from HP Instant Support
.....................................................................
54
To get help from the web
.......................................................................................
54
To contact HP for support or service
.....................................................................
54
To receive repair service
.......................................................................................
56
To prepare your notebook for shipment
................................................................
57
Hewlett-Packard Limited Warranty Statement
............................................................
58
Reference Information
....................................................................................................
61
Hardware Specifications
..............................................................................................
62
Safety Information
.......................................................................................................
64
Power cords
...........................................................................................................
64
Ergonomics
............................................................................................................
65
Battery safety
.........................................................................................................
65
Laser safety
............................................................................................................
66
Regulatory Information
...............................................................................................
67
U.S.A
. ....................................................................................................................
67
Index
.................................................................................................................................
69