HP Photosmart 1218 HP Photosmart 1215/1218 Color Printer - (English) User Guid - Page 103

Infrared (IR) solutions, support HP JetSend, OBEX

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Infrared (IR) solutions Troubleshooting Problem A connection cannot be established or the transmission seems to be taking longer than usual. A connection cannot be established or the transmission seems to be taking longer than usual. Possible cause Solution The device from which you are trying to print may not support HP JetSend, OBEX, or IrLPT. Refer to the IR device's documentation to check that it uses a supported IR protocol. The IR device from which you are trying to print and the printer are not positioned properly. • Position the IR device from which you are printing up to 3 feet (1 meter) from the printer and within a 30-degree total angle from the printer's infrared lens. • Make sure the path between the two infrared devices is clear of obstacles. • Make sure the two infrared lenses are clean-free from dirt and grease. Your laptop or notebook may not be configured for infrared. Make sure your laptop or notebook is configured for infrared. See your laptop or notebook's user manual. Bright lights may be interfering with the signal. • Make sure that no bright light of any type is shining directly into either infrared lens. • Position the device from which you are printing closer to the infrared lens on the printer. www.hp.com/photosmart 97

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Troubleshooting
www.hp.com/photosmart
97
Infrared (IR) solutions
Problem
Possible cause
Solution
A connection cannot be
established or the
transmission seems to be
taking longer than usual.
A connection cannot be
established or the
transmission seems to be
taking longer than usual.
The device from which you
are trying to print may not
support HP JetSend, OBEX,
or IrLPT.
Refer to the IR device°s documentation to check that it uses a
supported IR protocol.
The IR device from which
you are trying to print and
the printer are not
positioned properly.
´
Position the IR device from which you are printing up to 3 feet
(1 meter) from the printer and within a 30-degree total angle
from the printer°s infrared lens.
´
Make sure the path between the two infrared devices is clear of
obstacles.
´
Make sure the two infrared lenses are clean³free from dirt and
grease.
Your laptop or notebook
may not be configured for
infrared.
Make sure your laptop or notebook is configured for infrared. See
your laptop or notebook°s user manual.
Bright lights may be
interfering with the signal.
´
Make sure that no bright light of any type is shining directly into
either infrared lens.
´
Position the device from which you are printing closer to the
infrared lens on the printer.