HP Photosmart 1218 HP Photosmart 1215/1218 Color Printer - (English) User Guid - Page 95

Setup, Paper Type/Quality, Printer Services, HP PhotoSmart Toolbox, Calibrate the Printer, Calibrate

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Troubleshooting Problem Print quality is poor. (continued on next page) Possible cause Solution You may not have selected the correct paper type in the printer software. Windows PC • Make sure you have selected the correct paper type on the Setup tab of Printer Properties. Macintosh • Make sure you have selected the correct paper type on the Paper Type/Quality panel. You may need to clean the print cartridges. Your print cartridges may be out of alignment. See "Cleaning the print cartridges" on page 70. Windows PC • If the color and black ink are not lining up on the printed page, go to the Printer Services tab of the HP PhotoSmart Toolbox and click Calibrate the Printer. Macintosh • If the color and black ink are not lining up on the printed page, go to the Calibrate tab of the HP PhotoSmart Utility and click Align. You may be printing in Draft mode. Windows PC • Click Normal or Best instead of Draft on the Setup tab. Macintosh • If printing appears faded or dull, click Normal or Best instead of Draft on the Paper Type/Quality panel. www.hp.com/photosmart 89

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Troubleshooting
www.hp.com/photosmart
89
Print quality is poor.
(continued on next page)
You may not have selected
the correct paper type in
the printer software.
Windows PC
´
Make sure you have selected the correct paper type on the
Setup
tab of Printer Properties.
Macintosh
´
Make sure you have selected the correct paper type on the
Paper Type/Quality
panel.
You may need to clean the
print cartridges.
See ±Cleaning the print cartridges² on page 70.
Your print cartridges may
be out of alignment.
Windows PC
´
If the color and black ink are not lining up on the printed page,
go to the
Printer Services
tab of the
HP PhotoSmart Toolbox
and click
Calibrate the Printer
.
Macintosh
´
If the color and black ink are not lining up on the printed page,
go to the
Calibrate
tab of the
HP PhotoSmart Utility
and click
Align
.
You may be printing in
Draft
mode.
Windows PC
´
Click
Normal
or
Best
instead of
Draft
on the
Setup
tab.
Macintosh
´
If printing appears faded or dull, click
Normal
or
Best
instead
of
Draft
on the
Paper Type/Quality
panel.
Problem
Possible cause
Solution