HP Photosmart 7345 HP Photosmart 7350 and 7345 printers - (English) Basic Guid - Page 38

Macintosh connection problems - series

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Possible causes of a lost connection are: • The computer might not be connected to the printer, or the printer might be off or not connected to a power source. • Using a USB hub or docking station that has multiple devices connected to it can temporarily break the connection to the printer while another device is being accessed. Wait until the other device is no longer being accessed, or connect the printer directly to the computer. Whenever a connection is broken, the Windows taskbar will display the broken connection memory card icon . To reconnect, try the following: • Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer. Make sure that the printer's power cord is securely attached and that the printer is connected to a power source and is turned on. • If the connection is still broken, right-click the broken connection memory card icon and select Reconnect hp photosmart series from the menu. If an HP Photosmart dialog box appears, click Retry to try to re-establish a connection. Macintosh connection problems If you are using your HP Photosmart printer with a Macintosh computer, the printer requires a continuous connection to the computer. The computer uses this communication link to receive feedback from the printer. 34 basics guide

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basics guide
34
Possible causes of a lost connection are:
•
The computer might not be connected to the printer, or the
printer might be off or not connected to a power source.
•
Using a USB hub or docking station that has multiple
devices connected to it can temporarily break the
connection to the printer while another device is being
accessed. Wait until the other device is no longer being
accessed, or connect the printer directly to the computer.
To reconnect, try the following:
•
Make sure the USB cable is securely attached to both the
computer and to the USB port on the
back
of the printer.
Make sure that the printer’s power cord is securely
attached and that the printer is connected to a power
source and is turned on.
•
If the connection is still broken, right-click the broken
connection memory card icon and select
Reconnect hp
photosmart
series
from the menu.
If an HP Photosmart dialog box appears, click
Retry
to try
to re-establish a connection.
Macintosh connection problems
If you are using your HP Photosmart printer with a Macintosh
computer, the printer requires a continuous connection to the
computer. The computer uses this communication link to receive
feedback from the printer.
Whenever a connection is broken, the Windows
taskbar will display the broken connection
memory card icon
.