HP Photosmart 7345 HP Photosmart 7350 and 7345 printers - (English) Basic Guid - Page 40
USB connection problems
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USB connection problems Problem Possible cause Solution Windows PC only My printer is connected with a USB cable through another USB device or a hub and when I try to print I get a message saying THERE WAS AN ERROR WRITING TO . Your printer may not be getting good data from the other device or hub. OR Two-way communication between the printer and the computer was interrupted by another device attached to the hub. The USB cable is too long. Try the following: • Connect the printer directly to the USB port on the computer. • Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer. • Try disconnecting other USB devices from the hub and print your document again. Make sure you are using a USB cable length that is supported by your printer. See the specifications section of the HP Photosmart Printer Help for the supported USB cable length. Windows PC only I have connected my printer using a USB cable, and when I try to print I get a message saying THERE WAS AN ERROR WRITING TO DOT4. There is a problem with the USB connection. Try the following: • Unplug the USB cable from the computer, then plug it in again. • Make sure the cable is securely attached to both the computer and to the USB port on the back of the printer. • Restart your computer. 36 basics guide