HP Photosmart 7345 HP Photosmart 7350 and 7345 printers - (English) Basic Guid - Page 47

the HP Photosmart Printer Help, troubleshooting: printing problems

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Problem Possible cause Solution Paper does not feed into the printer correctly. OR Paper does not come out of the printer correctly. There may be too much paper loaded in the IN tray. The paper guides may not be adjusted correctly. Remove some paper from the IN tray and try printing again. Make sure that the paper width guide and the paper length guide fit close to the edges of the paper without bending the paper. The paper may be too thin or too thick. See the specifications section of the HP Photosmart Printer Help for supported paper weights. The paper may be wrinkled Try using different paper. or bent. No page came out of the printer. (continued on next page) The printer needs attention. Power may be off or there may be a loose connection. Read the LCD for instructions. Try the following: • Make sure the power is on. • Make sure the power cord is securely connected. You may not have any paper in the paper tray. Check that paper is loaded correctly in the paper tray. See paper information on page 7 for paper loading instructions. The printer's top cover may Close the printer's top cover. be open. troubleshooting: printing problems 43

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troubleshooting: printing problems
43
Paper does not feed
into the printer
correctly.
OR
Paper does not
come out of the
printer correctly.
There may be too much
paper loaded in the IN tray.
Remove some paper from the IN
tray and try printing again.
The paper guides may not
be adjusted correctly.
Make sure that the paper width
guide and the paper length
guide fit close to the edges of the
paper without bending the
paper.
The paper may be too thin
or too thick.
See the
specifications
section of
the HP Photosmart Printer Help
for supported paper weights.
The paper may be wrinkled
or bent.
Try using different paper.
No page came out
of the printer.
(continued on next
page)
The printer needs attention.
Read the LCD for instructions.
Power may be off or there
may be a loose connection.
Try the following:
•
Make sure the power is on.
•
Make sure the power cord is
securely connected.
You may not have any
paper in the paper tray.
Check that paper is loaded
correctly in the paper tray. See
paper information
on page
7 for
paper loading instructions.
The printer’s top cover may
be open.
Close the printer’s top cover.
Problem
Possible cause
Solution