IBM 8676 Installation Guide - Page 56

ServerGuide problems, Symptom, Suggested action

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ServerGuide problems The following table lists problem symptoms and suggested solutions. Symptom Suggested action The ServerGuide Setup and Installation CD will not start. v Ensure that the server is supported and has a startable (bootable) CD-ROM drive. v If the startup (boot) sequence settings have been altered, ensure that the CD-ROM drive is first in the startup sequence. v If more than one CD-ROM drive is installed, ensure that only one drive is set as the primary drive. Start the CD from the primary drive. The SCSI RAID program cannot v Ensure that there are no duplicate SCSI IDs or IRQ assignments. view all installed drives, or the v Ensure that the hard disk drive is connected properly. operating system cannot be installed. The operating-system installation program continuously loops. Make more space available on the hard disk. The ServerGuide program will Ensure that the operating-system CD you have is supported by the ServerGuide not start your operating-system program. See the ServerGuide Setup and Installation CD label for a list of CD. supported operating-system versions. The operating system cannot be Ensure that the operating system is supported on your server. If the operating installed; the option is not system is supported, either there is no logical drive defined (SCSI RAID systems) available. or the ServerGuide System Partition is not present. Run the ServerGuide program and ensure that setup is complete. 44 IBM xSeries 335 Type 8676: Installation Guide

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ServerGuide problems
The following table lists problem symptoms and suggested solutions.
Symptom
Suggested action
The
ServerGuide Setup and
Installation
CD will not start.
v
Ensure that the server is supported and has a startable (bootable) CD-ROM
drive.
v
If the startup (boot) sequence settings have been altered, ensure that the
CD-ROM drive is first in the startup sequence.
v
If more than one CD-ROM drive is installed, ensure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The SCSI RAID program cannot
view all installed drives, or the
operating system cannot be
installed.
v
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
v
Ensure that the hard disk drive is connected properly.
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The ServerGuide program will
not start your operating-system
CD.
Ensure that the operating-system CD you have is supported by the ServerGuide
program. See the
ServerGuide Setup and Installation
CD label for a list of
supported operating-system versions.
The operating system cannot be
installed; the option is not
available.
Ensure that the operating system is supported on your server. If the operating
system is supported, either there is no logical drive defined (SCSI RAID systems)
or the ServerGuide System Partition is not present. Run the ServerGuide program
and ensure that setup is complete.
44
IBM xSeries 335 Type 8676: Installation Guide