Insignia NS-H2001 User Manual (English) - Page 16

Troubleshooting Use the following check list for troubleshooting when you have problems with your receiver. Consult your local dealer or service outlet if problems persist. Make sure that all connections are correctly made when using with other devices. Warning The device is powered by dangerous voltage. Therefore, the device must only be opened by authorized service technicians and all maintenance and service work must be carried out by authorized companies only. Unauthorized repair work may endanger your life. Any work on the device attempted by unauthorized persons voids the product's warranty. Problem Cause Solution No power The power cord is Plug the power cord into the disconnected. power outlet securely. One of the safety relays in the DVD receiver may have tripped. Unplug the DVD receiver, then plug it back in to reset it. Abnormal or The TV is not set to no picture receive receiver signal output. Select the appropriate video input mode on the TV so the picture from the receiver appears on the TV screen. The video cable is not connected securely. Connect the video cable to the jacks securely. The TV is not turned Turn on the TV. on. The wrong connection. Check the connection. No sound The DVD receiver is Select the correct input mode not set to the correct of the DVD receiver so you can audio source. listen to the sound from the external source. The audio cables are Check the connections and not connected connect the audio cable to the securely. jacks securely. The external audio Turn on the equipment source is turned off. connected with the audio cable. Severe hum The audio cables are Check the connections and or noise is not connected connect the audio cables to the present securely. jacks securely. Audio cables are too Make sure that the audio cables close to a motor, are at least 9 feet (3 meters) transformer, TV, or away from sources of fluorescent light. interference. The TV is too close Move the TV away from your to your audio audio components. components. Dirty connections. Clean your audio plugs and jacks with a cloth, slightly moistened with alcohol. Dirty disc. Remove the disc and clean it. No stereo Incorrect sound from connections. a CD Make sure you connect the system correctly. Problem Cause Solution The subtitle language cannot be changed The DVD was recorded without multiple language subtitles. No solution. Changing the subtitle language may not be permitted on the DVD. No solution. The subtitles Turning off the No solution. cannot be subtitles may not be turned off permitted on the DVD. The picture Multiple angles are No solution. angle cannot not recorded on the be changed DVD. Changing the angles No solution. may not be permitted on the DVD. The angle function has not been set to On in the Setup menu. Set the angle function to On in the Setup menu. The playback picture is poor The disc is dirty. The DVD output to the TV is being routed through a VCR. The DVD's copy protection may affect the picture quality. Clean the disc. Check the connections. Try connecting the DVD receiver directly to the TV. The aspect The aspect ratio on ratio of the the DVD is fixed. TV cannot be changed Incorrect connection. No solution. If you connect the DVD receiver with an S-Video cable, connect it directly to the TV. Incompatible TV. Some TVs do not allow changing the aspect ratio. Your home Static electricity or theater other interference system does may affect the not operate operation of your correctly system. Unplug your home theater system, then plug it back in. The DVD receiver does not start playback No disc is inserted. An unplayable disc is inserted. The disc is placed upside down. Insert a disc. Insert a playable disc. (Check the disc type and Regional code.) Place the disc with the playback side down. The disc is not placed within the guide. Place the disc on the disc tray correctly inside the guide. The disc is dirty. Clean the disc. 16 www.insignia-products.com