JVC KW-R930BTS Instruction Manual America - Page 37

Troubleshooting

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TROUBLESHOOTING Symptom Remedy Sound cannot be heard. • Adjust the volume to the optimum level. • Check the cords and connections. General "MISWIRING CHECK WIRING THEN PWR ON" appears. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. "PROTECTING SEND SERVICE" appears. Send the unit to the nearest service center. Source cannot be selected. Check the [SOURCE SELECT] setting. ( 4) Radio • Radio reception is poor. • Static noise while listening to the radio. Connect the antenna firmly. Disc cannot be ejected. Press and hold to forcibly eject the disc. Be careful not to drop the disc when it is ejected. "IN DISC" appears. Make sure nothing is blocking the loading slot when you eject the disc. "PLEASE EJECT" appears. Press , then insert the disc correctly. CD/USB/iPod Playback order is not as intended. The playback order is determined by the file name (USB) or the order in which files were recorded (disc). Elapsed playing time is not This depends on the recording process earlier. correct. "NOT SUPPORT" appears and track skips. Check whether the track is a playable format. ( 31) "READING" keeps flashing. • Do not use too many hierarchical levels and folders. • Reload the disc or reattach the USB device. Symptom Remedy "UNSUPPORTED DEVICE" appears. • Check whether the connected device is compatible with this unit and ensure the file systems are in supported formats. ( 31) • Reattach the device. "UNRESPONSIVE DEVICE" appears. Make sure the device is not malfunction and reattach the device. "USB HUB IS NOT SUPPORTED" appears. This unit cannot support a USB device connected via a USB hub. "CANNOT PLAY" appears. Connect a USB device that contains playable audio files. CD/USB/iPod • The source does not change to "USB" when you connect a USB device while listening to another source. • "USB ERROR" appears The USB port is drawing more power than the design limit. Turn the power off and unplug the USB device. Then, turn on the power and reattach the USB device. If this does not solve the problem, turn the power off and on (or reset the unit) before replacing with another USB device. The iPod/iPhone does not • Check the connection between this unit and iPod/ turn on or does not work. iPhone. • Disconnect and reset the iPod/iPhone using hard reset. "LOADING" appears when you enter search mode by pressing . This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. Correct characters are not displayed. • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected ( 5), some characters may not be displayed correctly. ENGLISH 33

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ENGLISH
33
Symptom
Remedy
General
Sound cannot be heard.
•
Adjust the volume to the optimum level.
•
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the terminals
of the speaker wires are insulated properly. Turn the
power on again.
“PROTECTING SEND
SERVICE” appears.
Send the unit to the nearest service center.
Source cannot be selected.
Check the
[SOURCE SELECT]
setting.
(
4)
Radio
• Radio reception is poor.
• Static noise while
listening to the radio.
Connect the antenna firmly.
CD/USB/iPod
Disc cannot be ejected.
Press and hold
to forcibly eject the disc. Be careful
not to drop the disc when it is ejected.
“IN DISC” appears.
Make sure nothing is blocking the loading slot when
you eject the disc.
“PLEASE EJECT” appears.
Press
, then insert the disc correctly.
Playback order is not as
intended.
The playback order is determined by the file name
(USB) or the order in which files were recorded (disc).
Elapsed playing time is not
correct.
This depends on the recording process earlier.
“NOT SUPPORT” appears
and track skips.
Check whether the track is a playable format.
(
31)
“READING” keeps flashing.
•
Do not use too many hierarchical levels and folders.
•
Reload the disc or reattach the USB device.
TROUBLESHOOTING
Symptom
Remedy
CD/USB/iPod
“UNSUPPORTED DEVICE”
appears.
•
Check whether the connected device is compatible with this
unit and ensure the file systems are in supported formats
.
(
31)
• Reattach the device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the device is not malfunction and reattach
the device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
“CANNOT PLAY” appears.
Connect a USB device that contains playable audio files.
• The source does not
change to “USB” when
you connect a USB
device while listening to
another source.
• “USB ERROR” appears
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off
and on (or reset the unit) before replacing with another
USB device.
The iPod/iPhone does not
turn on or does not work.
•
Check the connection between this unit and iPod/
iPhone.
•
Disconnect and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Correct characters are not
displayed.
•
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
•
Depending on the display language you have selected
(
5)
, some characters may not be displayed correctly.