Kodak 1783794 User's Guide - Page 46

If the Color, Try the following

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Page 46 highlights

Troubleshooting If... Try the following Nothing happens when you try to print ■ Check the power connections (page 2). ■ Remove the paper tray, check that paper is properly loaded, and re-install (page 6). ■ If the Paper light glows steady red, load paper (page 5). ■ Make sure the color cartridge is properly installed (page 3). If the Color Cartridge light is on, install a new cartridge. ■ If printing from a USB device, make sure the device is turned on (if applicable). Nothing ■ Check the USB connections from the PictBridge compatible device to the happens when photo printer (page 8). you try to print ■ Re-establish the connection: disconnect, then reconnect the USB cable (from PictBridge from the PictBridge compatible device to the photo printer. compatible device) ■ Make sure there is at least one picture in the PictBridge compatible device's internal memory or memory card. Nothing ■ Check the USB connections from the photo printer to the computer happens when (page 19). you try to print ■ The computer may be transferring pictures. Wait a few seconds, then try (from computer) again. ■ Access the printer menu for your system. Remove check marks next to Pause Printing and Offline, if checked. ■ Close unnecessary software applications. Disconnect then reconnect the USB cable from the photo printer to the computer (page 19). ■ Make sure Kodak EasyShare software is installed (page 17). Install if necessary. If you choose Custom installation, make sure to install the printer driver. ■ Uninstall, then reinstall Kodak EasyShare software (page 17). ■ Make sure your computer meets the minimum system requirements. Upgrade your system if necessary. 40 www.kodak.com/go/support

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40
www.kodak.com/go/support
Troubleshooting
Nothing
happens when
you try to print
■
Check the power connections (
page 2
).
■
Remove the paper tray, check that paper is properly loaded, and re-install
(
page 6
).
■
If the Paper light glows steady red, load paper (
page 5
).
■
Make sure the color cartridge is properly installed (
page 3
). If the Color
Cartridge light is on, install a new cartridge.
■
If printing from a USB device, make sure the device is turned on (if
applicable).
Nothing
happens when
you try to print
(from PictBridge
compatible
device)
■
Check the USB connections from the PictBridge compatible device to the
photo printer (
page 8
).
■
Re-establish the connection: disconnect, then reconnect the USB cable
from the PictBridge compatible device to the photo printer.
■
Make sure there is at least one picture in the PictBridge compatible
device’s internal memory or memory card.
Nothing
happens when
you try to print
(from computer)
■
Check the USB connections from the photo printer to the computer
(
page 19
).
■
The computer may be transferring pictures. Wait a few seconds, then try
again.
■
Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■
Close unnecessary software applications. Disconnect then reconnect the
USB cable from the photo printer to the computer (
page 19
).
■
Make sure Kodak EasyShare software is installed (
page 17
). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■
Uninstall, then reinstall Kodak EasyShare software (
page 17
).
■
Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary.
If...
Try the following