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Konica Minolta Fujitsu fi-7160 Operation Guide - Page 137

Troubleshooting, 8.4 Before You Contact the Scanner, Service Provider

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Chapter 8 Troubleshooting 8.3 Troubleshooting This section describes the resolutions for troubles that may occur while using the scanner. Please check the following items before you request a repair. If the problem persists, check each item in "8.4 Before You Contact the Scanner Service Provider" (page 159), and then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. The following are some examples of troubles that you may experience. Symptoms "Scanner cannot be powered ON." (page 138) "The LCD and the [Power] button light switch OFF." (page 139) "Scanning does not start." (page 140) "Scanning takes a long time." (page 141) "Image quality is poor when scanning pictures/photos in black & white." (page 142) "Quality of scanned text or lines is unsatisfactory." (page 143) "Images are distorted or not clear." (page 144) "Vertical streaks appear on the scanned image." (page 145) "An error (error code "U0:10", "U4:40" or "U5:4A") is already displayed in the LCD after power-on." (page 146) "Multifeed error occurs frequently." (page 147) "Situation in which the document is not fed into the ADF occurs frequently." (page 149) Symptoms "Paper protection is set off frequently." (page 150) "Paper jams/pick errors occur frequently." (page 152) "Scanned images turn out elongated." (page 153) "A shadow appears at the top or the bottom of the scanned image." (page 154) "There are black traces on the document." (page 155) "The Carrier Sheet is not fed smoothly. / Paper jams occur." (page 156) "Part of the image appears missing when using the Carrier Sheet." (page 158) TOP Contents Index Introduction Scanner Overview How to Load Documents Configuring the Scan Settings How to Use the Operator Panel Various Ways to Scan Daily Care Replacing the Consumables Troubleshooting Operational Settings Appendix Glossary 137

Section	Page
How to Use This Manual	2
Introduction	3
Conventions	5
Contents	7
Chapter 1 Scanner Overview	15
1.1 Main Features	16
1.2 Parts and Functions	17
fi-7160/fi-7180	17
fi-7260/fi-7280	20
Common Parts for All Models	24
1.3 Turning the Power ON/OFF	25
How to Turn the Power ON	25
How to Turn the Power OFF	26
1.4 Opening/Closing the ADF	27
How to Open the ADF	27
How to Close the ADF	27
1.5 Opening/Closing the Document Cover (fi-7260/fi-7280)	28
How to Open the Document Cover	28
How to Close the Document Cover	28
1.6 Setting Up the ADF Paper Chute (Feeder)	29
1.7 Setting Up the Stacker	30
fi-7160/fi-7180	30
fi-7260/fi-7280	34
1.8 Power Saving Mode	36
1.9 Basic Flow of Scanning Operation	37
1.10 Image Scanning Application	39
1.11 Centralized Management of Scanners	40
Chapter 2 How to Load Documents	41
2.1 Loading Documents in the ADF	42
Preparation	42
How to Load Documents	43
2.2 Loading Documents on the Flatbed (fi-7260/fi-7280)	44
2.3 Documents for Scanning (ADF)	45
Paper Size	45
Conditions	45
Loading Capacity	48
Area Not to be Perforated	49
Conditions for Multifeed Detection	49
Conditions for Mixed Batch Scanning	51
Conditions for Automatic Page Size Detection	53
Conditions for Using the Carrier Sheet	54
Chapter 3 Configuring the Scan Settings	55
3.1 Setup Dialog Box for PaperStream IP Driver	56
3.2 Setting Items for PaperStream IP Driver	58
[Profile] list	58
[Save] button	58
[Delete Profile] button	58
[Option] button	58
[Initialize] button	59
[Switch Dialog] button	59
[Configuration] button	59
[Help] button	59
Settings menu buttons	59
Buttons at the bottom of the dialog box	59
[Scan] button	60
[Close] button	60
[OK] button	60
[Reset] button	60
[Cancel] button	60
[Preview] button	60
Chapter 4 How to Use the Operator Panel	61
4.1 Operator Panel	62
Indications on LCD	63
Indicator	65
4.2 Settings Menu	66
How to Use Settings Menu	67
Items Configurable in the Settings Menu	76
4.3 Function Selection	83
How to Use Function Selection	83
Item Configurable in Function Selection	84
Chapter 5 Various Ways to Scan	85
5.1 Summary	86
5.2 Scanning Documents of Different Types and Sizes	87
Documents with Different Widths	87
Documents Larger than A4/Letter Size	89
Scanning Photographs and Clippings	91
Long Page Scanning	93
Scanning a Book (fi-7260/fi-7280)	95
Scanning a Large Document on the Flatbed (fi-7260/fi-7280)	97
5.3 Advanced Scanning	99
Feeding Documents Manually in the ADF	99
5.4 Customizing the Scanner Settings	100
Using a Button on the Scanner to Start Scanning	100
Ignoring Multifeed for a Set Pattern	103
Disabling Paper Protection for a Single Scan After Paper Protection Is Set Off	106
Chapter 6 Daily Care	108
6.1 Cleaning Materials and Locations that Require Cleaning	109
Cleaning Materials	109
Location and Frequency	110
6.2 Cleaning the Outside	111
fi-7160/fi-7180	111
fi-7260/fi-7280	111
6.3 Cleaning the Inside	112
Cleaning the ADF (with Cleaning Paper)	112
Cleaning the ADF (with cloth)	113
Cleaning the Flatbed (fi-7260/fi-7280)	117
6.4 Cleaning the Carrier Sheet	118
Chapter 7 Replacing the Consumables	119
7.1 Consumables and Replacement Cycles	120
7.2 Replacing the Brake Roller	121
7.3 Replacing the Pick Roller	123
Chapter 8 Troubleshooting	127
8.1 Paper Jam	128
8.2 Error Indications on Operator Panel	130
Temporary Errors	131
Device Errors	133
8.3 Troubleshooting	137
Scanner cannot be powered ON.	138
The LCD and the [Power] button light switch OFF.	139
Scanning does not start.	140
Scanning takes a long time.	141
Image quality is poor when scanning pictures/ photos in black & white.	142
Quality of scanned text or lines is unsatisfactory.	143
Images are distorted or not clear.	144
Vertical streaks appear on the scanned image.	145
An error (error code \	146
Multifeed error occurs frequently.	147
Situation in which the document is not fed into the ADF occurs frequently.	149
Paper protection is set off frequently.	150
Paper jams/pick errors occur frequently.	152
Scanned images turn out elongated.	153
A shadow appears at the top or the bottom of the scanned image.	154
There are black traces on the document.	155
The Carrier Sheet is not fed smoothly. / Paper jams occur.	156
Part of the image appears missing when using the Carrier Sheet.	158
8.4 Before You Contact the Scanner Service Provider	159
General	159
Error Status	159
8.5 Checking the Product Labels	161
Location	161
Chapter 9 Operational Settings	162
9.1 Starting Up the Software Operation Panel	163
9.2 Password Setting	165
Setting a Password	165
Setting [View Only mode]	166
Clearing [View Only mode]	167
Changing the Password	168
Clearing the Password	169
Resetting the Password	170
9.3 Configuration Items	171
Device Setting	171
Device Setting 2	173
9.4 Settings Related to Sheet Counters	179
Checking and Resetting the Sheet Counters	179
Scanner Cleaning Cycle [Cleaning Cycle]	182
Replacement Cycle of Consumables [Life Counter Alarm Setting]	182
9.5 Settings Related to Scanning	184
Adjusting the Position to Start the Scan [Offset/Vertical magnification Adjustment]	184
Removing Shadows/Streaks that Appear around the Scanned Image [Page Edge Filler (ADF)]/[Page Edge Filler (FB)] (fi-7260/fi-7280)	185
Removing a Color from the Scanned Image [Dropout color]	187
Shortening the Scanning Intervals [Pre-Pick]	188
Number of Paper Feeding Retries	189
Document Feed Speed [Pick Speed]	189
Cropping the Image Boundary [AutoCrop Boundary]	190
Protecting the Documents from Being Damaged [Paper Protection]	191
Specifying the Sensitivity Level for Paper Protection [Paper Protection Sensitivity]	193
Scanning Thick Plastic Cards [Feed Mode] (fi-7180/fi-7280)	195
Scanning at High Altitude [High Altitude Mode]	195
9.6 Settings Related to Multifeed Detection	196
Specifying a Multifeed Detection Method [Multifeed]	196
Specifying the Area to Detect Multifeed [Document check area specification for Multifeed Detection]	198
Specifying an Area Not to Detect Multifeed [Intelligent Multifeed Function]	201
9.7 Settings Related to Waiting Time	202
Waiting Time in Manual Feed Mode [Manual-feed timeout]	202
Waiting Time to Enter Power Saving Mode [Power saving]	203
9.8 Settings Related to Power ON/OFF	204
Method of Turning the Scanner ON/OFF [Power SW Control]	204
9.9 Settings Related to Scanner Maintenance	205
Detecting Vertical Streaks [Vertical Streak Detection]	205
Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak Sensitivity]	206
Scanner Maintenance and Inspection Cycle [Maintenance and Inspection Cycle]	207
Appendix	208
A.1 Basic Specification	209
A.2 Installation Specification	211
A.3 Outer Dimensions	213
fi-7160/fi-7180	213
fi-7260/fi-7280	214
A.4 Scanner Options	215
A.5 Uninstalling the Software	216
Glossary	217
Index	228
A	228
B	228
C	228
D	228
E	228
F	228
H	228
I	228
L	229
M	229
O	229
P	229
R	229
S	229
T	229
U	229
V	229