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Konica Minolta bizhub PRO 1200/1200P bizhub PRO 1051/1200 Network Scanner User - Page 156

When an Error Message Appears, 9.2.1 Errors during scanning with the Store function

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Troubleshooting 9 9.2 When an Error Message Appears The following describes the cause and the solution for an error message that appears during scanning. 9.2.1 Errors during scanning with the Store function During storing data with the Store function, the following errors may occur. Space shortage of the copier's internal HDD (HDD-A) Free space on the copier's internal HDD may have become less than 0.3 %. Check the free space by the following procedures. 1 Check the [HDD xx%] on the Touch Panel. Troubleshooting Chapter 9 Solutions To increase free space on the copier's internal HDD, try either of the followings. - The internal HDD has the function to delete files regularly. - For information on how to configure the automatic deletion of files on the internal HDD, contact your administrator of the copier. - From the RECALL screen, delete folders, boxes and files no longer nec- essary. Cautions Jobs that were cancelled during scanning are deleted from the copier's internal HDD. For more information, refer to the User's Guide (Copy). bizhub PRO 1200/1051 Scanner 9-3

Section	Page
1 Introduction	7
1.1 Composition of User’s Guide	7
1.2 About this Manual	9
1.2.1 Manual Composition	10
1.2.2 Conventions Used in this Manual	11
1.2.3 Utility Tools of This Product	11
1.2.4 How to read this Manual	12
2 Overview of the Scanning Features	15
2.1 Overview of Features and Connection Modes	15
2.1.1 About the HDD	15
2.1.2 STORE/RECALL function of the copied data	16
2.1.3 Network Scanner Features	17
2.2 Product Specifications	18
3 Before Using the Scanning Features	21
3.1 About the Control Panel	21
3.2 How to operate the Touch Panel	23
3.3 How to Input Characters	25
3.3.1 About keys on the character input screen	25
3.3.2 About character input	25
3.4 How to Search	26
3.4.1 Destination Search (Search Features on the SCAN screen)	26
3.4.2 Searching a box/file	27
3.5 Thumbnail	31
4 About the STORE/RECALL functions of the copied data	33
4.1 Overview of the STORE/RECALL functions	33
4.1.1 About folders and boxes	34
4.2 About Screens of the STORE/RECALL	36
4.2.1 About common keys on the list screens	36
4.3 Registering a Personal Folder	37
4.4 Deleting a Personal Folder	41
4.5 Creating a Box (Personal Folder/Public Folder)	44
4.6 Deleting a Box (Personal Folder/Public Folder/Secure Folder)	50
4.7 Selecting a Storage Location	55
4.8 About the Copied Data Storage Setting Screen	65
4.9 Output from the HDD-A	68
4.10 About Output Setting Screen of the RECALL Function	73
4.10.1 Keys on the setting screen	73
4.10.2 Suspend	75
4.10.3 The flow of operation of the Wait Output	77
4.10.4 The flow of operation of the Proof/Proof (1st Sheet) Output	78
5 About the Network Scanner Features	81
5.1 Overview of the Network Scanner Features	81
5.2 Send by an E-Mail	83
5.2.1 Items to be configured	83
5.3 Store on the HDD-B	85
5.3.1 Items to be configured	85
5.4 Send to the FTP server	86
5.4.1 Items to be configured	86
5.5 Send to the SMB server	88
5.5.1 Items to be configured	88
5.6 Send to a Group	90
5.7 Use the Network Scanner Features	91
6 Configuring Destination for the Network Scanner Features	93
6.1 About Registration	93
6.1.1 Change/delete destinations/storage locations	93
6.1.2 The keys on the Manual Input screen	94
6.2 Manual Destination Input Registering an E-Mail Address	95
6.3 Registering the HDD-B	98
6.4 Registering the FTP server	101
6.5 Registering the SMB server	104
6.6 Registering a Group	107
7 Using the Network Scanner Features	113
7.1 The keys on the Select Destinations/Storage Locations Screen	113
7.2 Transmission to an E-Mail Address	115
7.3 Storage on the HDD-B	121
7.4 Transmission to the FTP server	125
7.5 Transmission to the SMB server	132
7.6 Transmission to a Group	138
7.7 About the Scanning Mode Set Screen	140
8 About the Secure Folder	147
8.1 Overview of the Secure Folder	147
8.2 Creating a Box (Secure Folder)	148
8.3 Deleting a Box (Secure Folder)	152
8.4 Output from the Secure Folder	153
9 Troubleshooting	155
9.1 Cannot connect to the scanner	155
9.2 When an Error Message Appears	156
9.2.1 Errors during scanning with the Store function	156
9.2.2 Errors during scanning with the SCAN function	157
10 Appendix	161
10.1 Creating a Box using PageScope Web Connection (HDD-A)	161
10.2 Glossary	165