Lacie LaCinema Classic HD User Manual - Page 74

LaCinema Classic HD

Troubleshooting

User Manual

page 74

12.1. Troubleshooting the Television/Stereo Connection

Problem

Question

Answer

The drive is connect-

ed, but the TV doesn’t

recognize it.

Have you properly set the video

out parameters in the

Settings

menu?

Using the remote control, click the

Info

button to change from HDMI (de-

fault) to Composite Video Out mode.

Checking the firm-

ware version.

How do you know which firmware

version your LaCinema Classic HD

is using?

To check which firmware is currently installed on your LaCinema Classic

HD, attach it to your TV and use the remote control to navigate to the

Set-

tings

menu. The firmware version is displayed in the bottom right corner of

the

Settings

menu.

How do you get new firmware,

and how do you install it?

For a detailed explanation, please see section

10.5.9. Update Device

or

go to

www.lacie.com

.

There is no picture

being displayed.

Are all of the cables connected

correctly?

Ensure that all of the cables are connected correctly. See section

4. Setting

Up: Connecting to TV

.

The picture is in black

and white or there

is no picture being

displayed.

Is the LaCinema Classic HD’s

Video setting correctly set?

In the event that there is an error with the Video setting, press the

Info

button

on the remote control until the correct image is displayed. Once the picture

is being displayed, go into the

Settings

menu and select

Video

. From there,

you can select the correct settings. For more information, please see section

10.2. Settings: Video

.

Optimizing video

connections.

What connectivity method will

produce the best quality?

For optimal quality and performance, the best video connection is the

HDMI cable (included).

There is no sound

when connecting the

LaCinema Classic HD

to a digital stereo.

Have the Audio Settings been

adjusted?

When using the A/V cable to connect the LaCinema Classic HD to a TV,

go into the

Settings

menu and select

Audio Settings

. From this menu, you

will need to select the

Analog

option instead of

Digital

.

Slideshows are slug-

gish.

Does it take several seconds to

load a picture?

Depending on file size, photos may take several seconds to load properly.

Reducing the photo’s resolution will reduce the file size, as well, and allow

the file to load faster.

Section	Page
1. Introduction	7
1.1. Minimum System Requirements	8
1.1.1. Windows Users	8
1.1.2. Mac Users	8
1.2. Supported Formats	9
1.3. Box Content	10
1.4. Languages	10
1.5. Views of the LaCinema Classic HD	11
1.5.1. Front View	11
1.5.2. Rear View	11
1.6. Cables and Connectors	12
1.6.1. A/V (Audio/Video) Cables	12
1.6.2. USB Cable	12
2. Using the Remote Control	13
2.1. Battery Installation	13
2.2. Remote Control Key Index	14
2.2.1. Important Button Details	15
3. Setting Up: Transferring Files	16
3.1. STEP 1: Connect the Power Supply	17
3.2. STEP 2: Connect the USB cable	18
3.3. STEP 3: Unmounting Your Drive	19
4. Setting Up: Connecting to TV	20
4.1. STEP 1: Connect HDMI or A/V Cables	20
4.1.1. HDMI (High-Definition) Connection	21
4.1.2. Composite Video & Stereo Audio Cable	21
4.1.3. Optical Audio (S/PDIF) Connection	22
4.2. STEP 2: Connect the Ethernet Cable	23
4.3. STEP 3: Connect the Power Supply	24
4.4. STEP 4: Complete the Installation Wizard	25
5. Playing Multimedia Files	27
5.1. Movie Space	28
5.1.1. Movie Space Options	29
5.2. Photos Space	31
5.2.1. Photo Space Options	32
5.3. Music Space	33
5.3.1. Music Space Options	35
6. Sharing Files Throughout Your Home Network	37
6.1. Manage Files from a Networked Computer	37
6.1.1. STEP 1: Connect the Power Supply	38
6.1.2. STEP 2: Connect the Ethernet Cable	39
6.1.3. STEP 3: Connect HDMI or A/V Cables	39
6.1.4. STEP 4: Configure Network Settings	40
6.1.5. STEP 5: LaCie Network Assistant: Install	41
6.1.6. STEP 6: LaCie Network Assistant: Transfer Files	42
6.1.7. Alternative Network Connection Methods	44
6.2. Play Files on Networked Media Players	45
6.2.1. UPnP Usage Example: XBOX	46
7. Playing Files Located on USB Hard Drive	47
7.1. USB Disk Connection	47
7.2. Compatibility	48
7.3. Safe USB Disk Removal	48
8. Playing Files From a Networked Media Server	49
8.1. Network-Attached Storage (NAS)	49
8.2. From Windows or Mac Computers	50
8.2.1. Packet Video TwonkyVision	50
8.2.2. Windows Media Player (WMP)	51
8.2.3. Shared folders on your Computer	52
9. Reformatting the LaCinema Classic HD	55
9.1. Reformatting: Windows Users	56
9.2. Reformatting: Mac Users	58
10. Settings Menu	59
10.1. Settings: Audio/Video	59
10.1.1. Video Output	59
10.1.2. Display Resolution	60
10.1.3. Aspect Ratio	60
10.1.4. Audio Ouput	60
10.1.5. NTSC/PAL	61
10.2. Settings: Video	61
10.2.1. Video Sequence	61
10.2.2. Subtitle Font Size	62
10.3. Settings: Music	63
10.3.1. Music Sequence	63
10.3.2. Audio Track Display	63
10.4. Settings: Photo	64
10.4.1. Slideshow	64
10.4.2. Picture Scaling	64
10.4.3. Transition Effect	65
10.4.4. Interval Time	65
10.5. Settings: System	66
10.5.1. Language	66
10.5.2. Content Aggregation	66
10.5.3. Screensaver Delay	66
10.5.4. Standby Mode	66
10.5.5. Browse Mode	67
10.5.6. Additional Encoding Support	67
10.5.7. System Reset	67
10.5.8. About	68
10.5.9. Update Device	68
10.6. Settings: Network	69
10.6.1. Network Setup	69
10.6.2. Device Name	70
10.6.3. Media Servers	70
10.6.4. Shared Folders	70
10.6.5. Auto Login	71
10.6.6. Clear Account Information	71
10.7. Settings: Restart	71
11. Technical Information	72
11.1. HD File Format Compatibility	72
11.2. Optimizing Data Transfers	72
12. Troubleshooting	73
12.1. Troubleshooting the Television/Stereo Connection	74
12.2. USB Connection (Mac Users)	75
12.3. USB Connection (Windows Users)	77
13. Contacting Customer Support	79
13.1. LaCie Technical Support Contacts	80

Lacie LaCinema Classic HD User Manual - Page 74

Troubleshooting the Television/Stereo Connection - firmware update

Page 74 highlights