Lacie LaCinema Classic HD User Manual - Page 75

LaCinema Classic HD

Troubleshooting

User Manual

page 75

12.2. USB Connection (Mac Users)

Problem

Question

Answer

The drive is not

recognized by the

computer.

Does an icon for the drive appear

on the desktop?

There should be an icon for the LaCie drive on the desktop (unless you’ve

set the Finder preference not to show External disks on the desktop). If the

drive does not appear, follow the rest of the Troubleshooting tips to isolate

the problem.

Does your computer’s configura-

tion meet the minimum system re-

quirements for use with this drive?

See section

1.1. Minimum System Requirements

for more information.

Is the drive’s power supply con-

nected?

Make sure that the power supply is properly connected (see section

4.2.

STEP 2: Connect the Ethernet Cable

) and that the outlet the power supply is

connected to is working.

Did you follow the correct installa-

tion steps for the specific interface

and operating system?

Review the installation steps in section

4. Setting Up: Connecting to TV

.

The drive is not

recognized by the

computer.

Are both ends of the USB cable

securely attached?

Only use a USB cable provided by LaCie. Check both ends of the USB

cable to make sure they are fully seated in their respective ports. Try dis-

connecting the cables, waiting 10 seconds, and then reconnecting them. If

the drive is still not recognized, restart your computer and try again.

Is there a conflict with other device

drivers or extensions?

Contact LaCie Technical Support for help.

Does your computer’s operating

system support the file system?

Check your computer’s documentation and see section

9. Reformatting the

LaCinema Classic HD

for more information.

Error messages under

Mac OS 10.x.

Did you get an “Error –50” mes-

sage while copying to a FAT 32

(MSDOS) volume?

When copying files or folders from Mac OS 10.x to a FAT 32 volume, file

names with certain characters cannot be copied. These characters include,

but are not limited to:

? < > / \ :

Check your files and folders to ensure that these types of characters are not

being used.

The drive is not run-

ning noticeably faster

when connected via

Hi-Speed USB 2.0.

Are you operating in Mac OS 9.x?

Apple does not support the Hi-Speed USB 2.0 standard under Mac OS

9.x. You will be limited to the slower transfer rates of the original USB

standard. For more information, please see section

11.2. Optimizing Data

Transfers

.

Is the drive connected to a stan-

dard USB port on your computer?

If your drive is connected to a standard USB port, this is normal. A Hi-

Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance

levels when it is connected directly to a Hi-Speed USB 2.0 port. Otherwise,

the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates.

For more information, please see sections

11.2. Optimizing Data Transfers

and

1.6. Cables and Connectors

.

Section	Page
1. Introduction	7
1.1. Minimum System Requirements	8
1.1.1. Windows Users	8
1.1.2. Mac Users	8
1.2. Supported Formats	9
1.3. Box Content	10
1.4. Languages	10
1.5. Views of the LaCinema Classic HD	11
1.5.1. Front View	11
1.5.2. Rear View	11
1.6. Cables and Connectors	12
1.6.1. A/V (Audio/Video) Cables	12
1.6.2. USB Cable	12
2. Using the Remote Control	13
2.1. Battery Installation	13
2.2. Remote Control Key Index	14
2.2.1. Important Button Details	15
3. Setting Up: Transferring Files	16
3.1. STEP 1: Connect the Power Supply	17
3.2. STEP 2: Connect the USB cable	18
3.3. STEP 3: Unmounting Your Drive	19
4. Setting Up: Connecting to TV	20
4.1. STEP 1: Connect HDMI or A/V Cables	20
4.1.1. HDMI (High-Definition) Connection	21
4.1.2. Composite Video & Stereo Audio Cable	21
4.1.3. Optical Audio (S/PDIF) Connection	22
4.2. STEP 2: Connect the Ethernet Cable	23
4.3. STEP 3: Connect the Power Supply	24
4.4. STEP 4: Complete the Installation Wizard	25
5. Playing Multimedia Files	27
5.1. Movie Space	28
5.1.1. Movie Space Options	29
5.2. Photos Space	31
5.2.1. Photo Space Options	32
5.3. Music Space	33
5.3.1. Music Space Options	35
6. Sharing Files Throughout Your Home Network	37
6.1. Manage Files from a Networked Computer	37
6.1.1. STEP 1: Connect the Power Supply	38
6.1.2. STEP 2: Connect the Ethernet Cable	39
6.1.3. STEP 3: Connect HDMI or A/V Cables	39
6.1.4. STEP 4: Configure Network Settings	40
6.1.5. STEP 5: LaCie Network Assistant: Install	41
6.1.6. STEP 6: LaCie Network Assistant: Transfer Files	42
6.1.7. Alternative Network Connection Methods	44
6.2. Play Files on Networked Media Players	45
6.2.1. UPnP Usage Example: XBOX	46
7. Playing Files Located on USB Hard Drive	47
7.1. USB Disk Connection	47
7.2. Compatibility	48
7.3. Safe USB Disk Removal	48
8. Playing Files From a Networked Media Server	49
8.1. Network-Attached Storage (NAS)	49
8.2. From Windows or Mac Computers	50
8.2.1. Packet Video TwonkyVision	50
8.2.2. Windows Media Player (WMP)	51
8.2.3. Shared folders on your Computer	52
9. Reformatting the LaCinema Classic HD	55
9.1. Reformatting: Windows Users	56
9.2. Reformatting: Mac Users	58
10. Settings Menu	59
10.1. Settings: Audio/Video	59
10.1.1. Video Output	59
10.1.2. Display Resolution	60
10.1.3. Aspect Ratio	60
10.1.4. Audio Ouput	60
10.1.5. NTSC/PAL	61
10.2. Settings: Video	61
10.2.1. Video Sequence	61
10.2.2. Subtitle Font Size	62
10.3. Settings: Music	63
10.3.1. Music Sequence	63
10.3.2. Audio Track Display	63
10.4. Settings: Photo	64
10.4.1. Slideshow	64
10.4.2. Picture Scaling	64
10.4.3. Transition Effect	65
10.4.4. Interval Time	65
10.5. Settings: System	66
10.5.1. Language	66
10.5.2. Content Aggregation	66
10.5.3. Screensaver Delay	66
10.5.4. Standby Mode	66
10.5.5. Browse Mode	67
10.5.6. Additional Encoding Support	67
10.5.7. System Reset	67
10.5.8. About	68
10.5.9. Update Device	68
10.6. Settings: Network	69
10.6.1. Network Setup	69
10.6.2. Device Name	70
10.6.3. Media Servers	70
10.6.4. Shared Folders	70
10.6.5. Auto Login	71
10.6.6. Clear Account Information	71
10.7. Settings: Restart	71
11. Technical Information	72
11.1. HD File Format Compatibility	72
11.2. Optimizing Data Transfers	72
12. Troubleshooting	73
12.1. Troubleshooting the Television/Stereo Connection	74
12.2. USB Connection (Mac Users)	75
12.3. USB Connection (Windows Users)	77
13. Contacting Customer Support	79
13.1. LaCie Technical Support Contacts	80

Lacie LaCinema Classic HD User Manual - Page 75

USB Connection Mac Users - review

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