Lacie LaCinema Classic HD User Manual - Page 78

Lacie LaCinema Classic HD Manual

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LaCinema Classic HD User Manual Troubleshooting page 78 Problem The drive is not running noticeably faster when connected via Hi-Speed USB 2.0. Question Is the drive connected to a standard USB port on your computer? Is the drive connected to a Hi-Speed USB 2.0 port on your computer? Does your computer or operating system support Hi-Speed USB 2.0? Answer If your drive is connected to a standard USB port, this is normal. A HiSpeed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see sections 11.2. Optimizing Data Transfers and 1.6. Cables and Connectors. Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them. Also, make sure that you are connected directly to a Hi-Speed USB 2.0 port on your computer. The LaCinema Classic HD will not work properly when connected to a hub. See sections 1.1. Minimum System Requirements and 11.2. Optimizing Data Transfers for more information.

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LaCinema Classic HD
Troubleshooting
User Manual
page 78
Problem
Question
Answer
The drive is not run-
ning noticeably faster
when connected via
Hi-Speed USB 2.0.
Is the drive connected to a stan-
dard USB port on your computer?
If your drive is connected to a standard USB port, this is normal. A Hi-
Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance
levels when it is connected directly to a Hi-Speed USB 2.0 port. Otherwise,
the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates.
For more information, please see sections
11.2. Optimizing Data Transfers
and
1.6. Cables and Connectors
.
Is the drive connected to a
Hi-Speed USB 2.0 port on your
computer?
Check to see that the Hi-Speed USB 2.0 drivers for both your host bus
adapter and device have been installed correctly. If in doubt, un-install the
drivers and re-install them. Also, make sure that you are connected directly
to a Hi-Speed USB 2.0 port on your computer. The LaCinema Classic HD
will not work properly when connected to a hub.
Does your computer or operating
system support Hi-Speed USB 2.0?
See sections
1.1. Minimum System Requirements
and
11.2. Optimizing
Data Transfers
for more information.