Lenovo M55e User Manual - Page 75

1.

Shut

down

the

operating

system

and

turn

off

the

computer.

2.

Repeatedly

press

and

release

the

F11

key

as

you

turn

on

the

computer.

3.

When

you

hear

beeps

or

see

a

logo

screen,

stop

pressing

the

F11

key.

The

Rescue

and

Recovery

workspace

opens.

Note:

For

some

models,

press

the

Esc

key

to

enter

Rescue

and

Recovery.

4.

From

the

Rescue

and

Recovery

workspace,

select

Diagnose

hardware

.

5.

Follow

the

prompts

on

the

screen.

The

computer

will

reboot.

6.

When

the

computer

restarts,

the

diagnostic

program

opens

automatically.

Select

the

diagnostic

test

you

want

to

run.

Press

the

F1

key

for

additional

help.

PC-Doctor

for

Windows

PE

Depending

upon

your

machine

type

and

model,

you

either

have

PC-Doctor

for

DOS

or

PC-Doctor

for

Windows

PE

on

your

Lenovo

computer.

The

PC-Doctor

for

Windows

PE

diagnostic

program

is

part

of

the

Rescue

and

Recovery

workspace.

Use

PC-Doctor

for

Windows

PE,

if

you

are

unable

to

start

the

Windows

operating

system

or

if

PC-Doctor

for

Windows

has

not

been

successful

in

isolating

a

possible

problem.

Running

diagnostics

from

the

Rescue

and

Recovery

workspace

You

can

run

the

PC-Doctor

for

Windows

PE

diagnostic

program

from

the

Rescue

and

Recovery

workspace.

To

run

diagnostics

from

the

Rescue

and

Recovery

workspace,

use

the

following

procedure:

1.

Shut

down

the

operating

system

and

turn

off

the

computer.

2.

Repeatedly

press

and

release

the

F11

key

as

you

turn

on

the

computer.

3.

When

you

hear

beeps

or

see

a

logo

screen,

stop

pressing

the

F11

key.

The

Rescue

and

Recovery

workspace

opens.

4.

From

the

Rescue

and

Recovery

workspace,

select

Diagnose

hardware

.

5.

The

diagnostic

program

opens

automatically.

Select

the

diagnostic

test

you

want

to

run.

Press

the

F1

key

for

additional

help.

6.

Follow

the

instructions

on

the

screen.

Note:

Rescue

media

includes

PC-Doctor

for

Windows

PE.

For

more

information

about

rescue

media,

see

“Creating

and

using

rescue

media”

on

page

40.

Cleaning

the

mouse

This

section

provides

instructions

on

how

to

clean

your

mouse.

The

procedure

will

be

different

depending

on

whether

you

have

an

optical

or

non-optical

mouse.

Optical

mouse

An

optical

mouse

uses

a

light-emitting

diode

(LED)

and

an

optical

sensor

to

navigate

the

pointer.

If

the

pointer

on

the

screen

does

not

move

smoothly

with

the

optical

mouse,

you

might

need

to

clean

the

mouse.

Use

the

following

procedure

to

clean

the

optical

mouse:

1.

Turn

off

your

computer.

2.

Disconnect

the

mouse

cable

from

the

computer.

3.

Turn

the

mouse

upside

down

to

look

at

the

lens.

a.

If

there

is

a

smudge

on

the

lens,

gently

clean

the

area

with

a

plain

cotton-tipped

swab.

Chapter

7.

Troubleshooting

and

diagnostics

57

Section	Page
Contents	5
Important safety information	7
Conditions that require immediate action	7
General safety guidelines	8
Service and upgrades	8
Static electricity prevention	9
Power cords and power adapters	10
Voltage-selection switch	10
Extension cords and related devices	11
Plugs and outlets	11
External devices	11
Batteries	11
Heat and product ventilation	12
Operating environment	13
Electrical current safety information	13
Lithium battery notice	14
Modem safety information	14
Laser compliance statement	15
Power supply statement	15
Data safety	16
Cleaning and maintenance	16
Additional safety information	16
Introduction	17
Chapter 1. Arranging your workspace	19
Comfort	19
Glare and lighting	19
Air circulation	20
Electrical outlets and cable lengths	20
Chapter 2. Setting up your computer	21
Connecting your computer	21
Turning on power	26
Finishing the software installation	26
Completing important tasks	26
Updating your operating system	27
Installing other operating systems	27
Updating your antivirus software	27
Shutting down the computer	27
Chapter 3. Installing options	29
Features	29
Available options	32
Specifications	33
Supported operating positions	34
Tools required	34
Handling static-sensitive devices	34
Installing external options	35
Locating controls and connectors on the front of your computer	35
Locating connectors on the rear of your computer	36
Obtaining device drivers	37
Opening the cover	38
Locating components	39
Accessing system board components and drives	40
Identifying parts on the system board	41
Installing memory	42
Installing PCI adapters	43
Installing internal drives	44
Drive specifications	45
Installing a drive in bay 2	46
Connecting a serial ATA drive	47
Installing a diskette drive in bay 3	48
Security features	50
Integrated cable lock	51
Password protection	51
Changing the battery	51
Erasing a lost or forgotten password (clearing CMOS)	52
Closing the cover and connecting the cables	53
Chapter 4. Recovering software	55
Creating and using the Product Recovery disc	55
Performing backup and recovery operations	56
Using the Rescue and Recovery workspace	57
Creating and using rescue media	58
Creating and using a Recovery Repair diskette	59
Recovering or installing device drivers	60
Setting a rescue device in the startup sequence	61
Solving recovery problems	61
Chapter 5. Using the Setup Utility	63
Starting the Setup Utility program	63
Viewing and changing settings	63
Using passwords	63
Password considerations	63
User Password	64
Administrator Password	64
Setting, changing, and deleting a password	64
Using Security Profile by Device	64
Selecting a startup device	65
Selecting a temporary startup device	65
Changing the startup device sequence	65
Advanced settings	66
Exiting from the Setup Utility program	66
Chapter 6. Updating system programs	67
Using system programs	67
Updating (flashing) BIOS from a diskette or CD-ROM	67
Updating (flashing) BIOS from your operating system	68
Recovering from a POST/BIOS update failure	68
Chapter 7. Troubleshooting and diagnostics	71
Basic troubleshooting	71
Diagnostic programs	72
PC-Doctor for Windows	73
PC-Doctor for DOS	73
Creating a diagnostic CD image	73
Creating diagnostic diskettes	74
Running diagnostics from the CD or diskettes	74
Running diagnostics from the Rescue and Recovery workspace	74
PC-Doctor for Windows PE	75
Running diagnostics from the Rescue and Recovery workspace	75
Cleaning the mouse	75
Optical mouse	75
Non-optical mouse	76
Chapter 8. Getting information, help, and service	79
Information resources	79
Online Books folder	79
ThinkVantage Productivity Center	79
Access Help	80
Safety and Warranty	80
www.lenovo.com	80
Help and service	80
Using the documentation and diagnostic programs	81
Calling for service	81
Using other services	82
Purchasing additional services	82
Appendix A. Manual modem commands	83
Basic AT commands	83
Extended AT commands	85
MNP/V.42/V.42bis/V.44 commands	86
Fax Class 1 commands	87
Fax Class 2 commands	87
Voice commands	88
Appendix B. Notices	91
Television output notice	92
Trademarks	92

Lenovo M55e User Manual - Page 75

PC-Doctor, Windows, Cleaning, mouse, Optical

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