Lenovo ThinkPad 600E User's Reference Guide for TP 600 - Page 151

A Modem Problem, OEM Mig 33.6 Data Fax VOD Modem

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Title: C79EGMST CreationDate: 02/10/98 09:24:42 Troubleshooting Charts A Modem Problem Problem Your modem application does not work with the ThinkPad modem. Action Make sure that the internal modem port is enabled by opening the "Device Manager" window and running the Modem Wizard or by opening the ThinkPad Configuration program and doing as follows: 1. Click on Start. 2. Move the cursor to Programs and ThinkPad; then click on ThinkPad Configuration. 3. Click on Internal Modem ( ). 4. Select Enable. 5. Click on OK. For Windows 95: If the modem does not work correctly, see the online book and correct the resource conflict. If the modem works correctly, set the following modem settings by doing the following: 1. Double-click on My Computer, Control Panel, and Modem. The OEM Mig 33.6 Data Fax VOD Modem is highlighted. 2. Click on Properties, not Dialing Properties. 3. Click on the Connection tab. 4. If there is a check mark ( ) in the Wait for dial tone before dialing box, click and remove it. 5. Click on Advanced. 6. If there is a check mark ( ) in the Use error control box, click and remove it. 7. Add a check mark ( ) to the Use flow control by clicking on the box and make sure that the Hardware (RTS/CTS) is selected. 8. Click on OK to close the window. 9. Click on OK and return to the "Modem Properties" window. 10. Click on Dialing Properties and fill in all boxes and click on either Tone dialing or Pulse dialing. Note: Most telephones today use tone dialing, where each button produces a different tone, instead of pulse dialing. 11. Click on OK. 12. Click on Close to close the window. 13. Close all active windows. Run your modem application again. Chapter 4. Solving Computer Problems 133

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Troubleshooting Charts
A Modem Problem
Problem
Action
Your modem application
does not work with the
ThinkPad modem.
Make sure that the internal modem port is enabled by opening the “Device
Manager” window and running the
Modem Wizard
or by opening the ThinkPad
Configuration program and doing as follows:
1. Click on
Start
.
2. Move the cursor to
Programs
and
ThinkPad
; then click on
ThinkPad
Configuration
.
3. Click on
Internal Modem
(
).
4. Select
Enable
.
5. Click on
OK
.
For Windows 95:
If the modem does not work correctly, see the online book and correct the
resource conflict.
If the modem works correctly, set the following modem settings by doing the
following:
1. Double-click on
My Computer
,
Control Panel
, and
Modem
.
The
OEM Mig 33.6 Data Fax VOD Modem
is highlighted.
2. Click on
Properties
,
not
Dialing Properties
.
3. Click on the
Connection
tab.
4. If there is a check mark (
) in the
Wait for dial tone before dialing
box,
click and remove it.
5. Click on
Advanced
.
6. If there is a check mark (
) in the
Use error control
box, click and remove
it.
7. Add a check mark (
) to the
Use flow control
by clicking on the box and
make sure that the
Hardware (RTS/CTS)
is selected.
8. Click on
OK
to close the window.
9. Click on
OK
and return to the “Modem Properties” window.
10. Click on
Dialing Properties
and fill in all boxes and click on either
Tone
dialing
or
Pulse dialing
.
Note:
Most telephones today use tone dialing, where each button produces
a different tone, instead of pulse dialing.
11. Click on
OK
.
12. Click on
Close
to close the window.
13. Close all active windows.
Run your modem application again.
Chapter 4.
Solving Computer Problems
133
Title: C79EGMST CreationDate: 02/10/98 09:24:42