Lexmark C4342 Users Guide - Page 173
Ghost images
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Troubleshoot a problem 173 Action Step 5 a Replace textured or rough paper with plain paper. b Print the document. Is the print too dark? Step 6 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Is the print too dark? Yes Go to step 6. No The problem is solved. Contact customer The problem is support. solved. Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 a Load the tray with the correct paper type and weight. b Print the document. Yes Go to step 2. No The problem is solved. Do ghost images appear on prints? Step 2 Go to step 3. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray. • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. The problem is solved. Do ghost images appear on prints?