Lexmark C4342 Users Guide - Page 214

Troubleshoot a problem 214 Collated printing does not work Action Step 1 a From the home screen, touch Settings > Print > Layout > Collate. b Touch On [1,2,1,2,1,2]. c Print the document. Yes The problem is solved. Is the document collated correctly? Step 2 The problem is a From the document that you are trying to print, open the Print solved. dialog box, and then select Collate. b Print the document. Is the document collated correctly? Step 3 a Reduce the number of pages to print. b Print the document. The problem is solved. Are the pages collated correctly? Tray linking does not work Action Yes Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Set the paper size and paper type to match the paper loaded in the linked trays. c Print the document. The problem is solved. Do the trays link correctly? Step 3 a Make sure that Tray Linking is set to Automatic. For more information, see "Linking trays" on page 32. b Print the document. The problem is solved. Do the trays link correctly? No Go to step 2. Go to step 3. Contact customer support. No Go to step 2. Go to step 3. Contact customer support.