Lexmark C4342 Users Guide - Page 190
Repeating defects, Step 1, Color imaging kit or black imaging unit, Developer unit
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Troubleshoot a problem 190 Repeating defects Note: Before solving the problem, print the quality sample pages to determine the cause of the repeating defects. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Determine how many colors have defects. Yes Go to step 2. No Go to step 3. Is only one color affected? Step 2 Take note of the a Using the Maintenance Defect Ruler, measure the distance distance, and then between the repeating defects on the affected color page. contact customer b Replace the supply item that matches the measurement on the support or your affected color page. service representative. Color imaging kit or black imaging unit • 94.5 mm (3.72 in.) • 29.9 mm (1.18 in.) • 23.2 mm (0.91 in.) Developer unit • 43.6 mm (1.72 in.) • 45.0 mm (1.77 in.) c Print the Print Quality Test Pages. The problem is solved. Do the defects still appear?