Lexmark E322 User's Guide - Page 78

data Ready/Data and Error, While in PostScript Level 2 - download

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Problem What to do The Jam light is still on even though you cleared the jam. • Make sure you cleared all jams. • Push the operator panel button or open and close the printer cover to restart the printer. • Make sure the print cartridge is installed. Unexpected characters print or characters are missing. Jobs are not printing and the Error light is on solid. While in PostScript Level 2 emulation, the printer is flushing data (Ready/Data and Error indicator lights are blinking). You want to use manual duplex but cannot find it on your printer driver. While using manual duplex, the printer gets a paper jam. You keep getting paper jams while using manual duplex. • Make sure you are using the correct printer driver. • From the special function menu, select Hex Trace mode to determine what the problem is. • From the special function menu, select restore factory defaults. • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. • Make sure the print cartridge is installed. • Make sure the printer top cover is closed. • Make sure you are using the correct PostScript driver. • The E320 does not support PostScript. • The printer doesn't have enough memory to print the job. Install more memory. • Your printer driver may not support manual duplex. Go to the Lexmark Web site at www.lexmark.com to download the latest printer driver for your printer. A paper jam interrupts the duplex process. As a result, the information on the page that jammed is lost. • Cancel your print job and press the operator panel with a long button press (approximately 3 seconds) to reset the printer. • Resend your print job. Try using 20# xerographic paper or 80 g/m2 A4 paper. 76

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76
The Jam light is still on even though
you cleared the jam.
•
Make sure you cleared all jams.
•
Push the operator panel button or open and close the printer
cover to restart the printer.
•
Make sure the print cartridge is installed.
Unexpected characters print or
characters are missing.
•
Make sure you are using the correct printer driver.
•
From the
special function menu
, select
Hex Trace mode
to
determine what the problem is.
•
From the
special function menu,
select
restore factory
defaults
.
•
Make sure the parallel cable or USB cable is firmly plugged in
at the back of the printer.
Jobs are not printing and the Error
light is on solid.
•
Make sure the print cartridge is installed.
•
Make sure the printer top cover is closed.
While in PostScript Level 2
emulation, the printer is flushing
data (Ready/Data and Error
indicator lights are blinking).
•
Make sure you are using the correct PostScript driver.
•
The E320 does not support PostScript.
•
The printer doesn’t have enough memory to print the job.
Install more memory.
You want to use manual duplex but
cannot find it on your printer driver.
•
Your printer driver may not support manual duplex. Go to the
Lexmark Web site at www.lexmark.com to download the
latest printer driver for your printer.
While using manual duplex, the
printer gets a paper jam.
A paper jam interrupts the duplex process. As a result, the
information on the page that jammed is lost.
•
Cancel your print job and press the operator panel with a
long button press (approximately 3 seconds) to reset the
printer.
•
Resend your print job.
You keep getting paper jams while
using manual duplex.
Try using 20# xerographic paper or 80 g/m
2
A4 paper.
Problem
What to do