Lexmark M410 User's Guide - Page 188
Printing Problems
UPC - 734646261005
View all Lexmark M410 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 188 highlights
Printing Problems Problem Job did not print or incorrect characters printed. You are connected to the USB port, but the printer will not print. Action Make sure the Ready status message appears on the operator panel display before you send a job to print. Press Go to return the printer to the Ready status message. Make sure there is print material loaded in the printer. Press Go to return the printer to the Ready status message. Verify that the printer is using the correct printer language. • Verify that the correct printer driver is being used. • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. • Check the cable connection. Make sure you are using the correct cable. If you use the parallel port, we recommend a IEEE 1284-compliant parallel cable such as Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you use the USB port, we recommend the cable with Lexmark part number 12A2405 (2M). • If the printer is connected through a switch box, try a direct connection. • Verify that the correct paper size is selected through the operator panel, in the printer driver, or in the software application setting. • Make sure PCL SmartSwitch and PS SmartSwitch are set to On. • If a print spooler is used, verify that the spooler is not stalled. • If you print across a network or on a Macintosh, see "Network Printing Problems" on page 181. Determine which host interface you are using. Print a menu settings page to verify that the current interface settings are correct. See "Printing the Menu Settings Page" on page 39 for more information. If you are using serial interface: • Make sure Honor DSR is set to Off. • Check the protocol, baud, parity, and data bit settings. The settings on the printer and on the host computer should match. Make sure you are using Windows 98 or other USB-capable operating system supported by Lexmark. 176 Chapter 7: Solving Printer Problems