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Lexmark M410 User's Guide - Page 190

Print Quality Problems, If the problem continues, call Lexmark Customer Support Center. - toner cartridge

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Print Quality Problems Problem Print is too light. Toner smears or print comes off the page. Action • Check the toner supply. • Change the Toner Darkness setting in the QUALITY MENU. See Toner Darkness on page 71 for more information. • If you are printing on an uneven print surface, change the PAPER WEIGHT and PAPER TEXTURE settings in the PAPER MENU. See PAPER TYPE on page 47 for more information. • Verify that the correct print material is being used. • If you are printing on an uneven print surface, change the PAPER TEXTURE and PAPER WEIGHT settings in the PAPER MENU. See PAPER TEXTURE on page 50 and PAPER WEIGHT on page 51 for more information. • Verify that the print material is within the printer specifications. See "Using Print Materials" on page 115 for more information. • If the problem continues, call Lexmark Customer Support Center. Toner appears on the back of the printed page. Toner is on the transfer roll. To help prevent this, do not load print material that is smaller than the page size of the job to be printed. • Open and close the printer upper front door to run the printer through its setup cycle and clean the transfer roll. • Replace the fuser cleaner. The fuser cleaner and replacement instructions are included in the box when you purchase a new print cartridge. Toner fog or background shading appears on the page. • Check the print cartridge to make sure it is installed correctly. See "Installing the Print Cartridge" on page 5 for more information. • Change the print cartridge. See "Maintaining Your Printer" on page 193 for more information. • If the problem continues, change the charge roll. See "Ordering a Charge Roll Kit" on page 195 for more information. Entire page is white. • Make sure the packaging material is removed from the print cartridge. See "Removing Print Cartridge Packaging" on page 2. • Check the print cartridge to be sure it is installed correctly. See "Installing the Print Cartridge" on page 5 for more information. • Check the toner supply. 178 Chapter 7: Solving Printer Problems

Section	Page
Introduction	9
About This Book	9
Other Information	10
Online Documents	10
Trademarks	11
Setting Up YourPrinter	13
Unpacking YourPrinter	13
Removing Print Cartridge Packaging	14
Installing the PrintCartridge	17
Loading the Standard InputTray	18
Installing the Paper Bail	23
Connecting Your Printer to a Computer	24
Using a ParallelCable	24
Using a USB Cable	26
For Windows 2000 users:	26
For Windows 98 users:	27
For Macintosh users:	30
Plugging the PrinterIn	32
Turning the Printer Power On	32
Printing the Menu Settings Page	33
Installing the Operator Panel Overlay	34
Changing the Operator Panel Display Language	35
Installing Printer Drivers and Utilities	36
MarkVision	37
MarkVision Printer Management Software	37
Operating Systems Supported	37
Introducing MarkVision	37
MarkVision for Intranet Servers	38
Introducing MarkVision for Intranet Servers	38
Maps	39
Filters	39
Remote Updates	39
MarkVision for UNIX Networks	39
Lexmark MarkTrack	40
Lexmark NetPnP	41
Software Installation and Distribution Tools	41
Optra Forms	42
Solaris Ready Printers for Sun Customers	43
Using the Operator Panel and Menus	45
Using the OperatorPanel	46
Printer Indicator Light	46
Operator Panel Buttons	47
Printer Messages	49
Status Messages	49
Attendance Messages	49
Service Messages	49
Operator Panel Menus	50
Printing the Menu Settings Page	51
Changing MenuSettings	52
Disabling the Operator Panel Menus	53
Overview of PrinterMenus	55
Paper Menu	56
Finishing Menu	65
Utilities Menu	69
Job Menu	71
Quality Menu	83
Setup Menu	85
PCL Emul Menu	91
PostScript Menu	95
Parallel Menu	96
Serial Menu	99
Network Menu	103
Infrared Menu	105
LocalTalk Menu	108
USB Menu	111
Fax Menu	114
Config Menu	118
Understanding Print and HoldJobs	120
Confidential Jobs	120
Held Jobs	121
Repeat Print Job	121
Reserve Print Job	121
Verify Print Job	122
Printing and Deleting Held Jobs	123
Entering a Personal Identification Number (PIN)	123
Print and Hold Formatting Errors	125
Using Print Materials	127
Paper Sources andSizes	128
Print Material Guidelines	130
Paper	130
Letterhead	130
Transparencies	131
Envelopes	131
Labels	132
Card Stock Guidelines	134
Storing Print Material	135
Loading PrintMaterial	136
Loading an InputTray	136
Loading the Multipurpose Feeder	142
Using the PaperExits (Output Bins)	145
Using the StandardOutput Bin	145
Using the RearOutput Bin	146
Printing on Letterhead	147
Tray Linking	147
Manual Duplex Printing	148
Duplex Printing from the Multipurpose Feeder	148
Duplex Printing from the Trays	148
Avoiding PaperJams	149
Multipurpose Feeder	151
Multipurpose Feeder Guidelines	152
Opening the Multipurpose Feeder	153
Loading the Multipurpose Feeder	155
Loading Print Material	155
Using the Multipurpose Feeder	161
Closing the Multipurpose Feeder	162
Understanding Printer Messages	163
Status Messages	163
Line 1 Messages	164
Warning Messages	170
Attendance Messages	171
Solving Printer Problems	185
Display Problems	187
Printing Problems	188
Print Quality Problems	190
Option Problems	192
Network Printing Problems	193
Other Problems and Questions	194
Clearing Jams	195
Possible Paper Jam Areas	196
200 and 201 Paper Jam - Remove Cartridge	196
202 Paper Jam - Open Rear Door	198
Before Reaching the Standard Output Bin	198
Exiting to the Standard Output Bin	201
203 Paper Jam - ShortPaper	202
250 Paper Jam - Check MP Feeder	204
Maintaining Your Printer	205
Ordering a Print Cartridge	205
Storing the Print Cartridge	206
Replacing the Print Cartridge	206
Cleaning the Printhead Lens	207
Ordering a ChargeRoll Kit	207
Fax	209
Understanding the Fax Port	209
Choosing Hardware	209
Setting Up a FaxPort	210
Resetting a FaxPort	211
Disabling a FaxPort	212
Memory and Option Cards	213
Accessing the Printer System Board	213
Understanding Memory Options	218
Printer Memory	218
Flash Memory	218
Installing MemoryOptions	219
Removing MemoryOptions	222
Understanding OptionCards	223
Internal Print Server (Internal Network Adapter or INA)	223
Installing the Optional Internal Print Server	223
Tri-Port Interface Option Card	224
Installing the Tri-Port Interface Option Card	224
Hard Disk Option	224
Attaching a Hard Disk to the Adapter Card	225
Installing the Hard Disk Option Card	226
Parallel/USB Interface OptionCard	227
Installing the Parallel/USB Interface Option Card	227
Installing an OptionCard	228
Removing an Option Card	231
Closing the Printer System Board	232
Optional 500-Sheet Drawer	235
Installing the Optional Drawer	235
Infrared Adapter	239
Connecting the Cable and Using the Infrared Adapter	239
Verifying the Installation of Options	241
Printing the Menu Settings Page	241
Understanding Fonts	243
Typefaces andFonts	243
Weight and Style	243
Pitch and Point Size	244
Bitmapped and Scalable Fonts	246
Resident Fonts	247
Symbol Sets	251
Symbol Sets for PCL6 Emulation	251
Downloadable Fonts	253
Printing a Font Sample List	254
Notices	255
Safety Information	265
Turvaohjeet	270
Warranty	277
Glossary	281
Numerics	281
A	281
B	282
C	283
D	283
E	284
F	285
G	286
H	286
I	286
J	287
K	287
L	287
M	288
N	289
O	289
P	290
R	293
S	293
T	294
U	295
V	295
W	296

Match case Limit results 1 per page

178

Chapter 7: Solving Printer Problems

Print Quality

Problems

Problem

Action

Print is too light.

•

Check the toner supply.

•

Change the

Toner Darkness

setting in the

QUALITY MENU

. See

Toner

Darkness

on page 71 for more information.

•

If you are printing on an uneven print surface, change the

PAPER WEIGHT

and

PAPER TEXTURE

settings in the

PAPER MENU

. See

PAPER TYPE

page 47 for more information.

•

Verify that the correct print material is being used.

Toner smears or print comes off

the page.

•

If you are printing on an uneven print surface, change the

PAPER TEXTURE

and

PAPER WEIGHT

settings in the

PAPER MENU

. See

PAPER TEXTURE

page 50 and

PAPER WEIGHT

on page 51 for more information.

•

Verify that the print material is within the printer specifications. See “Using

Print Materials” on page 115 for more information.

•

If the problem continues, call Lexmark Customer Support Center.

Toner appears on the back of the

printed page.

Toner is on the transfer roll. To help prevent this, do not load print material that

is smaller than the page size of the job to be printed.

•

Open and close the printer upper front door to run the printer through its

setup cycle and clean the transfer roll.

•

Replace the fuser cleaner. The fuser cleaner and replacement instructions

are included in the box when you purchase a new print cartridge.

Toner fog or background shading

appears on the page.

•

Check the print cartridge to make sure it is installed correctly. See “Installing

the Print Cartridge” on page 5 for more information.

•

Change the print cartridge. See “Maintaining Your Printer” on page 193 for

more information.

•

If the problem continues, change the charge roll. See “Ordering a

Charge Roll Kit” on page 195 for more information.

Entire page is white.

•

Make sure the packaging material is removed from the print cartridge. See

“Removing Print Cartridge Packaging” on page 2.

•

Check the print cartridge to be sure it is installed correctly. See “Installing the

Print Cartridge” on page 5 for more information.

•

Check the toner supply.