Lexmark XC8160 User Guide - Page 150

Troubleshooting 150 Action Yes No 1 Measure the distance between the defects. • If the distance between the defects equals 35.4 mm (1.39 in.) or 125.7 mm (4.95 in.), then replace the photoconductor unit. • If the distance between the defects equals 42.0 mm (1.65 in.), then replace the developer unit. Take note of the The problem is solved. distance, and then contact customer support or your service representative. • If the distance between the defects equals 47.1 mm (1.86 in.) or 90.0 mm (3.54 in.), then replace the transfer module. • If the distance between the defects equals 78.5 mm (3.09 in.), then replace the transfer roller. • If the distance between the defects equals 96.6 mm (3.80 in.) or 127.6 mm (5.02 in.), then replace the fuser. 2 Resend the print job. Do the repeating defects still appear? Solid color or black images Action Yes Step 1 a Remove, and then reinstall the imaging unit or imaging kit. Go to step 2. Warning-Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: To avoid damage, do not touch the underside of the imaging unit or imaging kit. b Resend the print job. No The problem is solved. Is the printer still printing solid color or black images? Step 2 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem is solved. Is the printer still printing solid color or black images?