Lexmark XC8160 User Guide - Page 162

Troubleshooting 162 Poor fax print quality Action Step 1 Enhance the print quality. a From the home screen, touch Settings > Print > Quality. b Adjust the settings. Yes The problem is solved. Is the fax print quality satisfactory? Step 2 Decrease the incoming fax transmission speed. The problem is solved. a From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls > Max Speed. b Select a lower transmission speed. Is the fax print quality satisfactory? Step 3 Replace the toner cartridge. The problem is solved. For more information, see the instruction sheet that came with the supply. Is the fax print quality satisfactory? No Go to step 2. Go to step 3. Contact customer support. Scanning problems Cannot scan from a computer Action Yes Step 1 The problem is a Turn off the printer, wait for about 10 seconds, and then turn it solved. back on. b Resend the scan job. Can you send the scan job? Step 2 a Make sure that the cables between the printer and the print server are secure. The problem is solved. For more information, see the setup documentation that came with the printer. b Resend the scan job. Can you send the scan job? No Go to step 2. Contact customer support.