Logitech 915-000030 User Manual - Page 44
My devices don’t work the way I want
UPC - 097855054531
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My devices don't work the way I want I want to add improved version of my device in the Logitech database It's possible that a device's commands are not recognized. Maybe you have a very rare device? Or a new one? Although we update our device list regularly, there are always new devices in the market. You can add an improved version of your device's remote to our database from your Harmony Remote Software account: 1. Go to your Devices tab. 2. Select Troubleshoot for the device you'd like to add information for. 3. If its possible to improve your device, you will be given an option to add the improved device to our database. My device responds too slowly to button presses Try adjusting the Inter-key Delay for your device. You can also use the Troubleshooter feature in your Harmony Remote Software account. When I press my volume button, my volume increases too much Try adjusting the Repeats for your device. You can also use the Troubleshooter feature in your Harmony Remote Software account. I have to hit some buttons more than once to send a command Try adjusting the Repeats for your device. Repeats (signal strength) The Repeats are the number of times the remote repeats a command for a device to properly respond to the command. For instance, many devices need longer or shorter command repetitions to respond properly. Example: Any time I press channel up, my Digital Set Top Box skips two channels at a time. To adjust repeats on your device, go to your account in the Harmony Remote Software: 1. Click the Devices tab. 2. Select the device for which you want to apply the change and click Settings. 3. Select Troubleshoot. 4. Select TV responds to some commands either too many times or only occasionally. 5. Follow the online instructions. You can also use the Troubleshooter feature in your Harmony Remote Software account. 44