McAfee TSA00M005PAA Processor Guide - Page 74

Using Virus and Spyware Protection Managing detections Managing potentially unwanted programs on client computers Users and administrators can use this task from a client computer to view and manage detections of potentially unwanted programs in the Potentially Unwanted Programs Viewer. It lists all items detected by spyware protection, which might include program files, registry keys, and cookies. Task 1 Click the Total Protection Service icon in the system tray, then select Open Console. 2 In the Virus and Spyware Protection section, select View Potentially Unwanted Programs. 3 From the list of detections, select one or more items, then click an action. • C lean - Place an original copy of each selected item in a quarantine folder, in a proprietary binary format, then attempt to clean it. If it cannot be cleaned, delete the item. • A pprove - Add selected items to the list of approved programs so they will not be detected as spyware. NOTE: Clicking Approved displays a list of all currently approved programs on your computer. 4 Check the status of each item. • A ction Required - You have not performed any action on this item since it was detected. • A pproved - The item was added to the list of user-approved programs and will no longer be detected as spyware. • C leaned - The item was cleaned successfully and can be used safely. A backup copy of the original item was placed in a quarantine folder, in a proprietary binary format. • Q uarantined - The item could not be cleaned. The original item was deleted and a copy was placed in a quarantine folder, in a proprietary binary format. If the item was a program, all associated cookies and registry keys were also deleted. NOTE: Items are placed into the quarantine folder in a format that is no longer a threat to your computer. These items are deleted after 30 days. Users with administrator rights can manage these items using the Quarantine Viewer. 5 Click Back to return to the console. Viewing quarantined files on client computers When virus and spyware protection detects a threat, it places a copy of the item containing the threat in a quarantine folder before cleaning or deleting the original item. The copy is stored in a proprietary binary format and cannot harm the computer. By default, items in the quarantine folder are deleted after 30 days. Use this task from a client computer to view and manage quarantined items in the Quarantine Viewer. You must be logged on as an administrator to access this task. 74 McAfee Total Protection Service Product Guide