McAfee TSA00M005PAA Processor Guide - Page 75

Viewing user-approved programs and applications

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Using Virus and Spyware Protection Managing detections Before you begin Enter your administrator credentials by using the Admin Login feature on the client computer. Task 1 Click the Total Protection Service icon in the system tray, then select Open Console. 2 From the Action Menu, select Product Details. 3 In the Virus and Spyware Protection section, select View Quarantined Files. The Quarantine Viewer lists all the items in the quarantine folder and their status. 4 Select one or more items, then click an action. • R escan - Scan each selected item again. This option is useful when new detection definition (DAT) files include a method of cleaning a detection that could not be cleaned previously. In this case, rescanning the file cleans it and allows you to restore it for normal use. • R estore - Place each selected item back in its original location on your computer. The restored item will overwrite any other items with the same name in that location. NOTE: Virus and spyware protection detected this item because it considers the item to be a threat. Do not restore the item unless you are sure it is safe. • D elete - Remove each selected item from the quarantine folder, along with all associated registry keys and cookies. No copy will remain on your computer. 5 Check the status of each item: • C leaned - The item was cleaned successfully and can be used safely. A backup copy of the original item was placed in a quarantine folder, in a proprietary binary format. • C lean failed - The item cannot be cleaned. • D elete failed - The item cannot be cleaned or deleted. If it is in use, close it and attempt the clean again. If it resides on read-only media, such as CD, no further action is required. Virus and spyware protection has prevented the original item from accessing your computer, but it cannot delete the item. Any items copied to your system have been cleaned. NOTE: If you are not sure why the item could not be cleaned, a risk might still exist. • Q uarantined - You have not performed any action on this item since it was placed in the quarantine folder. 6 Select Get more information on the threats detected to open a browser window and visit the McAfee Avert Labs Threat Library. 7 Click Back to close the Quarantine Viewer and return to the console. Viewing user-approved programs and applications Use this task to see which applications users have approved to run on their computers. You can also add the applications to one or more policies so they will not be detected as unrecognized programs on computers using the policies. Before you begin Users can approve applications only when spyware protection mode or firewall protection mode is configured as Prompt mode. McAfee Total Protection Service Product Guide 75

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McAfee Total Protection Service Product Guide
75
Before you begin
Enter your administrator credentials by using the Admin Login feature on the client computer.
Task
1
Click the Total Protection Service icon in the system tray, then select
Open Console
.
2
From the Action Menu, select
Product Details
.
3
In the Virus and Spyware Protection section, select
View Quarantined Files
. The
Quarantine Viewer lists all the items in the quarantine folder and their status.
4
Select one or more items, then click an action.
•
Rescan
— Scan each selected item again. This option is useful when new detection
definition (DAT) files include a method of cleaning a detection that could not be cleaned
previously. In this case, rescanning the file cleans it and allows you to restore it for
normal use.
•
Restore
— Place each selected item back in its original location on your computer. The
restored item will overwrite any other items with the same name in that location.
NOTE:
Virus and spyware protection detected this item because it considers the item to
be a threat. Do not restore the item unless you are sure it is safe.
•
Delete
— Remove each selected item from the quarantine folder, along with all
associated registry keys and cookies. No copy will remain on your computer.
5
Check the status of each item:
•
Cleaned
— The item was cleaned successfully and can be used safely. A backup copy
of the original item was placed in a quarantine folder, in a proprietary binary format.
•
Clean failed
— The item cannot be cleaned.
•
Delete failed
— The item cannot be cleaned or deleted. If it is in use, close it and
attempt the clean again. If it resides on read-only media, such as CD, no further
action is required. Virus and spyware protection has prevented the original item from
accessing your computer, but it cannot delete the item. Any items copied to your system
have been cleaned.
NOTE:
If you are not sure why the item could not be cleaned, a risk might still exist.
•
Quarantined
— You have not performed any action on this item since it was placed in
the quarantine folder.
6
Select
Get more information on the threats detected
to open a browser window and
visit the McAfee Avert Labs Threat Library.
7
Click
Back
to close the Quarantine Viewer and return to the console.
Viewing user-approved programs and applications
Use this task to see which applications users have approved to run on their computers.
You can also add the applications to one or more policies so they will not be detected as
unrecognized programs on computers using the policies.
Before you begin
Users can approve applications only when spyware protection mode or firewall protection
mode is configured as Prompt mode.
Using Virus and Spyware Protection
Managing detections