Motorola i920 User Guide - Page 25
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier - phone nextel
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Getting Started 18 To order additional accessories, go to sprint.com or call 1-800-Nextel6. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel-owned Retail Store. For information on Nextel retail store locations, go to sprint.com. Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier If you are bringing your phone number from another carrier, your new phone will be active as soon as you receive it. Nextel will provide you with a temporary phone number so that you can begin using your Smartphone immediately. Once the number you have brought to Nextel is activated, your temporary phone number will be deactivated and service with your previous carrier will be cancelled automatically. You will receive a text message on your Smartphone letting you know that activation is complete. Simply turn your Smartphone off and back on again to complete activation. Here is additional information you need to be aware of until the number you have brought to Nextel is active on the Nextel network: Nextel® Voice Mail We suggest you set up your voice mail box after the number you brought to Nextel is active on your Smartphone and your temporary phone number is deactivated. If you set up your voice mail box prior to this, all messages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active. Text Messaging During the activation process, it is possible that text messages may not be properly routed to your Smartphone. 911 Calls Nextel continues to make efforts to ensure that all 911 calls are minimally impacted by this process. If you make a call to 911 from your temporary phone number and the call fails, the 911 emergency response center will not be able to call you back on your Smartphone if in the meantime your Smartphone has been programmed with your permanent phone number. As with any wireless 911 call, if your call is disconnected before location and details have been provided, be sure to call 911 again and advise that you were disconnected. Go to sprint.com/bringyournumber for more details. Sprint® Customer Care Sprint Customer Care: 1-800-639-6111 or dial 611 from your i920/i930 phone. Nextel Worldwide Customer Care: +1-360-662-5202 (toll-free from your i920/i930 phone).