Oki B4600 B4400 4500 4550 4600 User Guide (English) - Page 97

Software problems, Your software operating environment, applications

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Symptom Problem Solution Vertical white Toner is low and streaking or faint does not distribute areas on page. properly, or the drum is worn out. LED array is dirty. Vertical black lines. Hardware problem. Fuzzy print. LED array is dirty. Distorted print. Paper path, lamp assembly, or fusing unit problem. Faded print. Toner cartridge is not correctly installed. Toner low. Smeared or blotched print. Dirty rollers; toner dropped inside printer or image drum problem. Printed page is light/blurred. Is toner low? Is paper meant for laser printers? LED array is dirty. Bold characters and dark lines are smeared. Toner is low. Print is darker than usual. Darkness setting is too high. Pages curl excessively. Printing on wrong side of paper. Moisture in paper. Improper storage. High humidity. Replace toner cartridge. Check drum and replace the drum, if necessary. Contact service. Clean LED array. Contact service. Clean LED array. Generate cleaning page. Contact service. Install toner cartridge correctly. Replace toner cartridge. Replace image drum and toner. Contact service. Replace toner cartridge. Use recommended paper. Clean LED array. Install new toner cartridge. Change darkness setting. Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping. Recommended operating humidity: 20-80% Software problems Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you B4400/4500/4550/4600 User's Guide 97

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B4400/4500/4550/4600
User’s Guide
97
Software problems
Your software (operating environment, applications and
printer drivers) controls the printing process. Make sure you
Vertical white
streaking or faint
areas on page.
Toner is low and
does not distribute
properly, or the
drum is worn out.
Replace toner cartridge. Check
drum and replace the drum, if
necessary. Contact service.
LED array is dirty.
Clean LED array.
Vertical black
lines.
Hardware problem.
Contact service.
Fuzzy print.
LED array is dirty.
Clean LED array.
Distorted print.
Paper path, lamp
assembly, or fusing
unit problem.
Generate cleaning page.
Contact service.
Faded print.
Toner cartridge is
not correctly
installed.
Toner low.
Install toner cartridge correctly.
Replace toner cartridge.
Smeared or
blotched print.
Dirty rollers; toner
dropped inside
printer or image
drum problem.
Replace image drum and toner.
Contact service.
Printed page is
light/blurred.
Is toner low?
Replace toner cartridge.
Is paper meant for
laser printers?
Use recommended paper.
LED array is dirty.
Clean LED array.
Bold characters
and dark lines
are smeared.
Toner is low.
Install new toner cartridge.
Print is darker
than usual.
Darkness setting is
too high.
Change darkness setting.
Pages curl
excessively.
Printing on wrong
side of paper.
Turn paper over in tray. (Note
arrow on paper package). Install
paper print side down in tray.
Moisture in paper.
Improper storage.
Avoid storing paper in areas of
excessive temperature and
humidity. Store paper in protective
wrapping.
High humidity.
Recommended operating
humidity: 20-80%
Symptom
Problem
Solution