Oki PRO510DW Pro510DW User's Guide - Page 77

Symptoms, Possible Causes, Steps To Take

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SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical lines appear. Horizontal Lines and spots appear periodically. White area of paper is lightly stained. Periphery of the letters is smudged. Toner comes off when it is rubbed. Glossiness is not uniform. The image drum cartridge is damaged. The toner is low. When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty. When the interval is about 42mm (1.5in), there may be foreign particles in the image drum cartridge. When the interval is about 87mm (3.5in), the fuser unit is damaged. The image drum cartridge has been exposed to light. Paper contains static. Too thick paper is used. The toner is low. The LED head is dirty. The thickness and type of the paper are incorrectly set. Recycled paper is used. The thickness and type of the paper are incorrectly set. Replace the image drum cartridge. Replace the toner cartridge. Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged. Open/close the top cover, and print again. Replace the fuser unit. Replace the image drum cartridge if the problem is not resolved. Use paper stored in proper temperature and humidity conditions. Use thinner paper. Replace the toner cartridge. Wipe the head with LED lens cleaner or with a soft cloth. Set the correct value of [Media Type] and [Media Weight] in the menu setup or set one value thicker for [Media Weight]. Set one value thicker for [Media Weight] in the menu setup. Set the correct value of [Media Type] and [Media Weight] in the menu setup or set one value lighter for [Media Weight]. User's Guide> 77

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User’s Guide> 77
Vertical lines
appear.
The image drum
cartridge is damaged.
Replace the image drum
cartridge.
The toner is low.
Replace the toner cartridge.
Horizontal Lines
and spots appear
periodically.
When the interval is
about 94mm (4in), the
image drum (the green
tube) is damaged or
dirty.
Wipe it lightly with a soft
cloth. Replace the image
drum cartridge when it is
damaged.
When the interval is
about 42mm (1.5in),
there may be foreign
particles in the image
drum cartridge.
Open/close the top cover,
and print again.
When the interval is
about 87mm (3.5in),
the fuser unit is
damaged.
Replace the fuser unit.
The image drum
cartridge has been
exposed to light.
Replace the image drum
cartridge if the problem is
not resolved.
White area of paper
is lightly stained.
Paper contains static.
Use paper stored in proper
temperature and humidity
conditions.
Too thick paper is used.
Use thinner paper.
The toner is low.
Replace the toner cartridge.
Periphery of the
letters is smudged.
The LED head is dirty.
Wipe the head with LED lens
cleaner or with a soft cloth.
Toner comes off
when it is rubbed.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value thicker for
[Media Weight].
Recycled paper is used.
Set one value thicker for
[Media Weight] in the menu
setup.
Glossiness is not
uniform.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value lighter for
[Media Weight].
SYMPTOMS
POSSIBLE CAUSES
STEPS TO TAKE