Panasonic DMRE500 DMRE500 User Guide - Page 76

Troubleshooting guide TV Guide On ScreenTM system (Continued) Cannot receive some channels displayed on the television program list. ≥Cable TV subscribers receive channel data for all available channels your cable TV provider offers. In order to view all the channels, you'd also have to subscribe to all the channels. If you are connected to an off-air antenna the channel data you receive often represents a viewing area larger than you would typically be able to receive. Your location, the type of TV antenna you are using and your distance from each station's transmitting antenna will all determine which channels are viewable from your location. Once you've determined which channels can be received, all others can be removed from the television program list. Set these channels to "OFF" in the CHANNEL EDITOR screen. Some of off-air or cable channels are not listed on the television program list and even on the CHANNEL EDITOR screen. ≥Presently, the TV Guide On ScreenTM system does not list all channels in any given broadcast area. As a result, channels are selected primarily on a "majority rules" basis. Channels with the highest potential viewership are given top priority. ≥Data for local programming which is not provided to TV Guide's data distribution network would also not be available. The program highlighted doesn't match up with the video window on the TV screen. ≥The data entered during the initial setup was incorrect or the channel line-up you selected was incorrect. Select "Change system settings" menu and verify the data entered during initial setup. If the settings are wrong, set up the TV Guide On ScreenTM system again. ≥The station in question may have made recent program schedule changes and the TV Guide On ScreenTM system has not yet been updated. The unit doesn't change channels or it changes to the wrong channel. Some of channels are listed on the wrong number. ≥Data entered into the initial setup screen was done incorrectly. (e.g, The user entered the wrong ZIP/postal code or selected the incorrect channel line-up.) Select "Change system settings" menu and verify the data entered during initial setup. If the settings are wrong, set up the TV Guide On ScreenTM system again. ≥The cable company has not yet informed industry sources of their channel line-up changes. Use the CHANNEL EDITOR feature to make adjustments. Two stations are received on certain channels; morning and evening programs differ. ≥Such situations occur more frequently on cable TV. "Split" channels occur when the cable provider may not have an adequate number of open channels and chooses to switch the channel line to better suit the subscribers viewing habits. When a "Split" channel occurs, program data for only one channel is usually provided. Cable TV box doesn't change channels with TV Guide On ScreenTM system. ≥The incorrect cable TV box brand code was selected during the initial setup. Select "Change system settings" menu and verify the data entered during initial setup. If the setting is wrong, set up the TV Guide On ScreenTM system again. ≥The user has incorrectly connected or positioned the IR Blaster. Please reconnect or reposition it. ≥The cable TV box has no remote capability and is incompatible. Consult your service provider. ≥The user has an "after market" brand cable TV box which may be incompatible. Consult your service provider. Cannot record a program. The screen remains snowy or blue. If you do not connect a cable TV box ≥The unit was not hooked up correctly. Please reconnect it. ≥The user selected the incorrect channel lineup. Select "Change system settings" menu and verify the data entered during initial setup. If the setting is wrong, set up the TV Guide On ScreenTM system again. If you connect a cable TV box ≥The unit is not set to the correct output channel. Select "Change system settings" menu and verify the data entered during initial setup. If the setting is wrong, redo setup correctly choosing 03, 04 or whichever output channel is set by your cable system. ≥The unit and/or cable TV box is hooked up incorrectly. Please reconnect it, or contact the cable company for proper wiring procedure. ≥The cable TV box was left OFF. The user should always leave the cable TV box turned on and the unit turned off (when not in use). The SCHEDULE screen only shows the channel number of the program instead of the program name. ≥The time slot and channel for the scheduled program may have not yet received listings information. Once updated information is received the program name will appear in the SCHEDULE screen. Page 29 - - 29 - 29 29 - 29 8 - - 7 29 29 8 - - Reference RQT7394 76