Panasonic KX-FLM651 Laser Fax - Page 64

9. Help

62

For assistance, please visit http://www.panasonic.com/consumersupport

9.3 When a function does not work, check here

9.3.1 Initial settings

9.3.2 General

Problem

Cause & Solution

I cannot hear a dial tone.

L

The telephone line cord is connected to the

[

EXT

]

jack on the unit.

Connect to the

[

LINE

]

jack (page 19).

L

If you use a splitter/coupler to connect the unit, remove the

splitter/coupler and connect the unit to the wall jack directly. If the

unit operates properly, check the splitter/coupler.

L

Disconnect the unit from the telephone line and connect a known

working telephone. If the working telephone operates properly,

contact our service personnel to have the unit repaired. If the

working telephone does not operate properly, contact your

telephone company.

L

The power cord or telephone line cord is not connected. Check the

connections.

L

If you connected the fax machine through a computer modem,

connect the fax machine directly to a telephone line jack.

I cannot make calls.

L

The dialing mode setting may be wrong. Change the setting

(feature #120 on page 20).

The unit does not ring.

L

The ringer volume is turned OFF. Adjust it (page 21).

Problem

Cause & Solution

The other party complains

they only hear a fax tone

and cannot talk.

L

FAX ONLY mode is set. Tell the other party the number is only used

for faxes.

L

Change to TEL mode by pressing

{

AUTO ANSWER

}

.

L

If you use a Distinctive Ring service, make sure you have set the

same ring pattern assigned by the telephone company (page 39).

The

{

REDIAL/PAUSE

}

button does not function

properly.

L

If this button is pressed during dialing, a pause will be inserted. If

pressed immediately after a dial tone is obtained, the last number

dialed will be redialed.

The receiving mode does

not function properly.

L

Distinctive Ring is set (feature #430 on page 39).

The unit beeps.

L

The memory reception alert of feature #437 is ON (page 57), and

the unit has a document in memory. Press

{

STOP

}

to stop the

beeps, then see the displayed message instructions to solve the

problem.

Whenever I try to retrieve

my voice mail messages, I

am interrupted by the fax

tone.

L

You are probably entering

{*}

{#}

{

9

}

. This is the default setting

for the fax activation code. If you use a voice mail service, turn the

fax activation feature OFF or re-program the activation code

(feature #434 on page 57).

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For best performance	6
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	12
Finding the Controls	12
1.3 Description of buttons	12
1.4 Overview	13
Installation	15
1.5 Toner cartridge and drum unit	15
1.6 Paper tray and paper tray cover	17
1.7 Paper stacker	18
1.8 Document stacker	18
1.9 Handset cord	19
1.10 Recording paper	19
Preparation	21
Connections and Setup	21
2.1 Connections	21
2.2 Dialing mode	22
Help Button	22
2.3 Help function	22
Volume	22
2.4 Adjusting volume	23
Initial Programming	23
2.5 Date and time	23
2.6 Your logo	24
2.7 Your fax number	26
Telephone	27
Automatic Dialing	27
3.1 Storing names and telephone numbers for the one-touch dial feature and navigator directory	27
3.2 Making a phone call using one-touch dial feature or navigator directory	28
Caller ID	29
3.3 Caller ID service	29
3.4 Viewing and calling back using caller information	30
3.5 Storing caller information into the one- touch dial feature and navigator directory	31
Fax	32
Sending Faxes	32
4.1 Sending a fax manually	32
4.2 Document requirements	33
4.3 Sending a fax using one-touch dial feature and navigator directory	34
4.4 Broadcast transmission	34
Receiving Faxes	36
4.5 Selecting the way to use your fax machine	36
4.6 Receiving a fax automatically – Auto answer ON	37
4.7 Receiving a fax manually – Auto answer OFF	37
4.8 Using the unit with an answering machine	38
4.9 Junk fax prohibitor (preventing fax reception from undesired callers)	39
Distinctive Ring	41
Distinctive Ring	41
5.1 Distinctive Ring service from your phone company	41
5.2 Using two or more phone numbers on a single telephone line	41
5.3 Using three or more phone numbers on a single telephone line	41
5.4 Programming the ring pattern assigned for fax	42
Copy	43
Copying	43
6.1 Making a copy	43
Multi-Function Station software	45
Setup	45
7.1 Connecting to a computer	45
7.2 Installing Multi- Function Station	45
7.3 Starting Multi-Function Station	47
Printing	48
7.4 Using the fax machine as a printer	48
Scanning	50
7.5 Using the fax machine as a scanner	50
Remote Control	51
7.6 Operating the fax machine from your computer	51
PC Fax	51
7.7 Fax sending/receiving using Multi-Function Station	51
7.8 Confirming the status of the fax machine	53
Programmable Features	54
Features Summary	54
8.1 Programming	54
8.2 Basic features	55
8.3 Advanced features	57
Help	61
Error Messages	61
9.2 Error messages – Display	62
Troubleshooting	64
9.3 When a function does not work, check here	64
Replacement	70
9.4 Replacing the toner cartridge and the drum unit	70
Jams	73
9.5 Recording paper jam	73
9.6 Document jams - sending	76
Cleaning	77
9.7 Cleaning the inside of the unit	77
General Information	79
Printed Reports	79
10.1 Reference lists and reports	79
Specifications	80
10.2 Specifications	80
FCC and Other Information	83
10.3 FCC and Other Information	83
Limited Warranty	85
10.4 Limited Warranty	85
Customer Services	87

Panasonic KX-FLM651 Laser Fax - Page 64

Troubleshooting, 9.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General

Page 64 highlights

Panasonic KX-FLM651 Laser Fax - Page 64

Troubleshooting, 9.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General

Page 64 highlights

Troubleshooting, 9.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General