Panasonic KX-TG8231B Digital Cordless Answering System - Page 42

Troubleshooting

Page 42 highlights

Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit AC adaptor, then reconnect the base unit AC adaptor. General use Problem The unit does not work. I cannot hear a dial tone. I do not know how to erase "missed call" from the display. Cause/solution L Make sure the batteries are installed correctly and fully charged (page 12). L Check the connections (page 11). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 38). L The base unit AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly. If the unit operates properly, check the splitter. L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. L There are unviewed missed calls remaining. View them using the following method. 1 {MENU} (center of joystick) i x i {SELECT} 2 Push the joystick down to search from the most recent call, or push the joystick up to search from the oldest call. Programmable settings Problem I have changed the display language to a language I cannot read. Cause/solution L Change the display language (page 14). 42 For assistance, please visit http://www.panasonic.com/help

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Useful Information
42
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit AC adaptor, then reconnect the base unit AC adaptor.
General use
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly
and fully charged (page 12).
L
Check the connections (page 11).
L
Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the
base unit. Register the handset (page 38).
I cannot hear a dial tone.
L
The base unit AC adaptor or telephone line cord
is not connected. Check the connections.
L
If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall socket directly. If the unit operates properly,
check the splitter.
L
Disconnect the unit from the telephone line and
connect a known working telephone. If the
working telephone operates properly, contact
our service personnel to have the unit repaired.
If the working telephone does not operate
properly, contact your service provider/
telephone company.
I do not know how to erase
missed call
” from the
display.
L
There are unviewed missed calls remaining.
View them using the following method.
1
{
MENU
}
(center of joystick)
i
x
i
{
SELECT
}
2
Push the joystick down to search from the most
recent call, or push the joystick up to search
from the oldest call.
Problem
Cause/solution
I have changed the display
language to a language I
cannot read.
L
Change the display language (page 14).