Panasonic KX-TG8231B Digital Cordless Answering System - Page 47

Voice Mail, Problem, Cause/solution

Page 47 highlights

Useful Information Problem I cannot operate the answering system remotely. Voice Mail Problem "New Voice Mail" is not displayed on the handset even though I have new messages in my voice mail service. Cause/solution L You are entering the wrong remote access code. If you forget the remote access code, store a new remote access code again (page 34). L Press each key firmly. L The answering system is turned off. Turn it on (page 34). L You are using a rotary/pulse telephone. Try again using a touch-tone phone. Cause/solution L Your service provider/telephone company needs to provide the signal for visual message waiting indicator. Consult your service provider/ telephone company of your Voice Mail service. L If you hear the "interrupted" dial tone, new messages are waiting. You can check if you have new messages by simply listening to the dial tone even if you cannot be provided the visual message waiting signal. L To use the Voice Mail service provided by your service provider/telephone company rather than the unit's answering system, turn off the answering system (page 30). For assistance, please visit http://www.panasonic.com/help 47

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Useful Information
For assistance, please visit http://www.panasonic.com/help
47
Voice Mail
I cannot operate the
answering system
remotely.
L
You are entering the wrong remote access code.
If you forget the remote access code, store a
new remote access code again (page 34).
L
Press each key firmly.
L
The answering system is turned off. Turn it on
(page 34).
L
You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
Problem
Cause/solution
New Voice Mail
” is not
displayed on the handset
even though I have new
messages in my voice mail
service.
L
Your service provider/telephone company
needs to provide the signal for visual message
waiting indicator. Consult your service provider/
telephone company of your Voice Mail service.
L
If you hear the “interrupted” dial tone, new
messages are waiting. You can check if you
have new messages by simply listening to the
dial tone even if you cannot be provided the
visual message waiting signal.
L
To use the Voice Mail service provided by your
service provider/telephone company rather than
the unit’s answering system, turn off the
answering system (page 30).
Problem
Cause/solution