Panasonic KXTG4021 KXTG4011 User Guide - Page 41

Useful Information Answering system (KX-TG4021/KX-TG4071 series: page 3) Problem The unit does not record new messages. I cannot operate the answering system. I cannot operate the answering system remotely. Cause/solution L The answering system is turned off. Turn it on (page 27). L The message memory is full. Erase unnecessary messages (page 28). L If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit's number of rings setting or contact your service provider/telephone company (page 32). L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. L The remote access code is not set. Set the remote access code (page 30). L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 30). L Press each key firmly. L The answering system is turned off. Turn it on (page 31). Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help 41