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Protection of Sending Results and Status Information, 3-6 Protection of the Scanner Features - default password

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Print Controller Design Guide for Information Security • It is also possible to assign a password to individual documents when scanning them for storage in the Document Server. After this, the document cannot be sent unless the correct password is entered. Additionally, when the Document Lock feature in System Settings is enabled, the MFP will block all access to a document once the password check for that document fails. Only the Document Administrator can enable/disable this setting. 2-3-5 Protection of Sending Results and Status Information • When Basic Authentication is enabled, authenticated users are only able to view the sending results for the jobs that they performed. Results for jobs that other users performed are displayed as asterisks ("***"), preventing any leakage of information to third parties. The information is hidden in this way when displayed on the LCD, as well as when the results report is printed out. When Basic Authentication is enabled, entries in the sending results report can only be deleted by the user who performed the particular job. This prevents operations from being performed on these entries by third parties. • Even when all of the above restrictions are enabled, Machine Administrators have Full-Access privileges for all log entries. Machine Administrators are able to view and print out all entries. • By default, the sending results log is automatically printed out when the maximum number of entries has been reached. It is possible to disable the automatic printing out of this log in Scanner Features, which ensures that the information on the log is not leaked to unauthorized third parties, and also allows administrators to keep a record of every transmission job performed. However, when the log reaches the maximum number of entries (with this setting disabled), the MFP displays an alert message to this effect and gives the Machine Administrator the option of printing out the log. 2-3-6 Protection of the Scanner Features Settings • When User Authentication or Administrator Authentication is enabled, users and administrators must be authenticated before they are allowed to make any changes to the settings in Scanner Features. When Machine Administrator Authentication is enabled and the Menu Protect setting is set to "Level 2", changes to the Scanner Features settings can only be performed by the Machine Administrator. With a setting of "Level 1", users are able to update the delivery server destination list as well as change the file compression and e-mail display language settings (System Settings). With a setting of "None", users are able to change all items in Scanner Features. • As explained above, the e-mail forwarding feature sends data from the MFP to external destinations via the network. By changing the network traffic-related settings, which can only be performed by Network Administrators, it is possible to prohibit or limit the conditions under which e-mails from the Page 57 of 86

Section	Page
04/23/2010	1
For these details, please refer to the Operating Instructions for the specific machine in question.	6
Hardware Configuration	7
MFP	7
LP	9
TPM (Trusted Platform Module): When the MFP/LP main power is turned on, this security module (chip) performs a verification on the validity of the software installed on the hardware platform, which includes checking for any illegal alterations.	10
Shared Service Layers	11
Principal Machine Functions	12
Data Security	14
External I/F	14
Protection of Program Data from Illegal Access via an External Device	14
IC card-based authentication functions: Authentication is mutual and encrypted, which prevents impersonation and ensures that data is properly protected.	16
Firmware Installation/Update	17
Remote Firmware Installation via Web SmartDeviceMonitor Professional IS (performed by the end user)	19
Verification of Firmware/Program Validity	20
Note: Produced by STMicroelectronics, TPM is a product of the ST19WP18 family, which has earned Common Criteria certification (EAL5+).	20
Authentication	21
IC Card Authentication	24
Access Control	25
In addition, it is possible to create an access control list (ACL) for each individual Address Book entry and Document Server document at both the individual user and group levels.	25
If the MLP/LP is initialized in this way, all of the user information, document data, and settings stored in the MLP/LP since installation will be initialized (erased).	26
Data Erase/Overwrite	27
To execute the overwrite, the operator can choose from two options: \	28
The execution of this feature does not clear engine-related information such as the value of the total counter, or engine-related adjustment settings contained in SP mode and UP mode.	28
Through this arrangement, the copy of the HDD storage key is automatically decrypted once the Encryption Key Restore has been completed.	31
Document Server Documents (MFP models only)	33
Access Privileges and Operations for Stored Documents	34
Without HDD: 500 entries	38
Overview of Capture Operations	39
Operations that Generate Captured Images	39
Capture Settings	41
Security Considerations	42
Captured Documents and Log Data	42
Additional Methods for Increased Security	42
(Authentication not required)	42
Copier (MFP Models Only)	43
Overview of Copier Operations	43
Data Security Considerations	43
Protection of Copy Jobs in Progress	43
Protection of Document Server Documents	43
Refer to 1.7.2 Document Server Documents (MFP models only) for details on the Document Lock feature.	44
Restricting the Available Functions for Each Individual User	45
Job/Access Log Data Collection	45
Print Backup	45
(printing out, editing, copying).	46
Overview of Printer Operations	47
Data Flow	47
Data Security Considerations	51
The \	53
Overview of Scanner Operations	54
Data Flow Security Considerations	54
Protection of Data when Performing Scanning and Sending Operations	55
Protection of Document Server Documents	56
Protection of Sending Results and Status Information	57
Protection of the Scanner Features Settings	57
Data Stored in the Job Log	58
Terminology	58
FTP (File Transfer Protocol): A protocol used when transferring files over a TCP/IP network.	58
Overview of FAX operations	59
Data Security Considerations	60
Protection of the Journal and Documents in Document Server Storage	61
Protection of FAX Transmission Operations	61
Protection of FAX Features Settings	62
The \	62
Job Log	62
Protection of Internet FAX Transmissions using S/MIME	62
Preventing FAX Transmission to Unintended Destination(s)	63
This prevents a FAX from being sent to an unintended destination when, for example, the operator accidentally touches an additional Quick Dial key.	63
Overview of NetFile Operations	64
Data Flow	65
Supplementary	65
Network Topology for a System Using Integration Server Authentication (Sample)	66
As long as the track ID is not stolen from the communication path between the PC and MFP/LP (which can be protected against by enabling SSL encryption) or from the PC itself, it is impossible to perform any unauthorized operations on these print jobs	68
Web Server Framework	69
WebDocBox (MFP models only)	70
For more details on job and access logs, please refer to 1.9 Job/Access Logs.	72
@Remote	73
Overview of @Remote Operations	73
Data Security Considerations	73
Security is increased even further by the fact that the symmetric key used is not a static key, but rather one that is generated every time a new session is initiated.	73
Overview of Copy Data Security Operations	74
Data Flow	75
Following this, an entry for the event itself is stored in the access log, along with the username.	75
Overview of Operations	77
1	77
Overview of SDK Application Functions	79
3: DSDK Œ MFP/LP Hardware Configuration	79
Scanning Functions: Sending Data Over the Network with the Copier and Scanner (MFP models only)	80
FAX Functions (MFP models only)	80
Network Functions	81
Printer Functions	81
Machine Administrative Functions (MFP models only)	81
Authentication Functions	81
Data Security Considerations	83
Preventing the Installation of Illegal Applications	83
Authentication of SDK Applications at Installation	83
Prevention of Access to Address Book Data and Machine Management Data	85
Protection Against Attacks on Principal MFP/LP Functions, Prevention of Damage to the System	85
Protection Against Attacks from External Sources	85

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Print Controller Design Guide for Information Security

Page 57 of 86

•

It is also possible to assign a password to individual documents when scanning them for storage in the

Document Server. After this, the document cannot be sent unless the correct password is entered.

Additionally, when the Document Lock feature in System Settings is enabled, the MFP will block all

access to a document once the password check for that document fails. Only the Document

Administrator can enable/disable this setting.

2-3-5 Protection of Sending Results and Status Information

•

When Basic Authentication is enabled, authenticated users are only able to view the sending results

for the jobs that they performed. Results for jobs that other users performed are displayed as asterisks

(“***”), preventing any leakage of information to third parties. The information is hidden in this way

when displayed on the LCD, as well as when the results report is printed out. When Basic

Authentication is enabled, entries in the sending results report can only be deleted by the user who

performed the particular job. This prevents operations from being performed on these entries by third

parties.

•

Even when all of the above restrictions are enabled, Machine Administrators have Full-Access

privileges for all log entries. Machine Administrators are able to view and print out all entries.

•

By default, the sending results log is automatically printed out when the maximum number of entries

has been reached. It is possible to disable the automatic printing out of this log in Scanner Features,

which ensures that the information on the log is not leaked to unauthorized third parties, and also

allows administrators to keep a record of every transmission job performed. However, when the log

reaches the maximum number of entries (with this setting disabled), the MFP displays an alert

message to this effect and gives the Machine Administrator the option of printing out the log.

2-3-6 Protection of the Scanner Features Settings

•

When User Authentication or Administrator Authentication is enabled, users and administrators must

be authenticated before they are allowed to make any changes to the settings in Scanner Features.

When Machine Administrator Authentication is enabled and the Menu Protect setting is set to “Level

2”, changes to the Scanner Features settings can only be performed by the Machine Administrator.

With a setting of “Level 1”, users are able to update the delivery server destination list as well as

change the file compression and e-mail display language settings (System Settings). With a setting of

“None”, users are able to change all items in Scanner Features.

•

As explained above, the e-mail forwarding feature sends data from the MFP to external destinations

via the network. By changing the network traffic-related settings, which can only be performed by

Network Administrators, it is possible to prohibit or limit the conditions under which e-mails from the