Samsung NE63T8111SS/AA User Manual - Page 52

Use the range as usual., not a system failure.

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Troubleshooting Problem Possible cause The oven will not self-clean. The oven temperature is too high to start a self-clean operation. The oven controls have been set incorrectly. A self-cleaning cycle cannot be started if the oven lock feature has been activated or if a radiant surface element is on. Excessive smoking during a self-cleaning cycle. There is excessive soiling in the oven. The oven door will not open after a selfcleaning cycle. The oven is too hot. The oven is not clean after a self-cleaning cycle. The oven controls were not set correctly. The oven was heavily soiled. Solution Allow the range to cool and then reset the controls. See the section on selfcleaning on page 38. Deactivate the oven lock (see page 28). Make sure all surface elements are turned off. Press OFF. Open the windows to rid the room of smoke. Wait until the self-cleaning cycle is cancelled. Wipe up the excessive soil and then start the self-cleaning cycle again. Allow the oven to cool. See the section on selfcleaning on page 38. Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time. Problem Steam is coming out of the vent. A burning or oily odor is coming from the vent. Strong odor. Oven racks are difficult to slide. Possible cause When using the oven feature, it is normal to see steam coming out of the oven vent. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. This is normal in a new oven and will disappear in time. An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. The shiny, silver-colored racks were cleaned in a selfcleaning cycle. Solution This is normal operation and not a system failure. Use the range as usual. • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on selfcleaning on page 38. Operate the oven empty on the bake setting at 400 °F for 1 hour. Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. Troubleshooting 52 English NE63T811_AA_DG68-01212A-00_EN.indd 52 2020-03-24 7:09:54

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52 English
Troubleshooting
Troubleshooting
Problem
Possible cause
Solution
The oven will
not self-clean.
The oven temperature is
too high to start a self-clean
operation.
Allow the range to cool and
then reset the controls.
The oven controls have been
set incorrectly.
See the section on self-
cleaning on page
38
.
A self-cleaning cycle cannot
be started if the oven lock
feature has been activated or
if a radiant surface element
is on.
Deactivate the oven lock
(see page
28
). Make sure all
surface elements are turned
off.
Excessive
smoking during
a self-cleaning
cycle.
There is excessive soiling in
the oven.
Press
OFF
. Open the windows
to rid the room of smoke.
Wait until the self-cleaning
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
The oven door
will not open
after a self-
cleaning cycle.
The oven is too hot.
Allow the oven to cool.
The oven is not
clean after a
self-cleaning
cycle.
The oven controls were not
set correctly.
See the section on self-
cleaning on page
38
.
The oven was heavily soiled.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
Problem
Possible cause
Solution
Steam is
coming out of
the vent.
When using the oven feature,
it is normal to see steam
coming out of the oven vent.
This is normal operation and
not a system failure.
Use the range as usual.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or
oily odor is
coming from
the vent.
This is normal in a new oven
and will disappear in time.
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the section on self-
cleaning on page
38
.
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Oven racks
are difficult to
slide.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
NE63T811_AA_DG68-01212A-00_EN.indd
52
2020-03-24
°° 7:09:54