Samsung NP-N310 User Guide - Page 174

Windows Media Player is running, I have connected the headset, but I, cannot hear sound normally.

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Q I have connected the headset, but I cannot hear sound normally. A1 If the Bluetooth headset and the PC are successfully connected, check if the audio playing device in the Control Panel is set to Bluetooth audio or Bluetooth high-quality audio. For a mono headset or a hands-free connection, voice communication is only provided when both the playing device and the recording device are set to Bluetooth audio. For a stereo headset, stereo music is only transmitted from the PC when the playing device is set to Bluetooth high-quality audio. A2 When a Bluetooth microphone is activated or is being used, Bluetooth high-quality audio is stopped. To use the Bluetooth microphone function, set the playing device to Bluetooth audio. A3 Check if the headset is properly connected and is operating normally. A4 Check the volume settings of the headset and the computer. A5 If a multimedia application such as Windows Media Player is running when connecting the headset, the headset may not be connected or recognized properly. Connect the headset first and then launch a multimedia application. 173

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17²
Q
I have connected the headset, but I
cannot hear sound normally.
A1
If the Bluetooth headset and the PC
are successfully connected, check if
the audio playing device in the Control
Panel is set to Bluetooth audio or
Bluetooth high-quality audio.
For a mono headset or a hands-free
connection, voice communication is
only provided when both the playing
device and the recording device
are set to Bluetooth audio. For a
stereo headset, stereo music is only
transmitted from the PC when the
playing device is set to Bluetooth
high-quality audio.
A2
When a Bluetooth microphone is
activated or is being used, Bluetooth
high-quality audio is stopped. To use
the Bluetooth microphone function,
set the playing device to Bluetooth
audio.
A3
Check if the headset is properly
connected and is operating normally.
A4
Check the volume settings of the
headset and the computer.
A5
If a multimedia application such as
Windows Media Player is running
when connecting the headset, the
headset may not be connected or
recognized properly. Connect the
headset first and then launch a
multimedia application.